Fenia

Buyer Beware

Rating is not for the in person experience but rather the online shopping.

If you need an order within 2 weeks then think twice. My order was received 2 - 4 times longer than the online assistant advised and several sizes too big (mens instead of womens) ... this is despite using the online assistant.

When advised, the shop refused to send the correct item until they receive the wrongly sent items back. This means that instead of sending the correct with prepaid satchel, I would have to go to the post office, buy a satchel, send the item and then wait until they receive it before they even lift a finger to process sending the correct item. Note that this is despite the fact that the error was theirs, express postage was ticked, and in every conversation the urgency of receiving the correct item made very clear.

Now I just need to hope that my money will be refunded and I can find the item in local stores before I need them (in 3 days time) - seeing as I have wasted shipping time on a shop I will NEVER use again nor recommend.