Cygnet Bay Broome Showroom

Lovely experience all round! The sunset cruise was incredible - great food & service - & the next day Stephen provided great insight into the pearls & grading at the end

The pearl harvest experience in the Broome Showroom was the best!! Di was such a fantastic guide, we learnt so many interesting things, and got to try pearl meat. Highly recommend!

Jacki provided us with a fabulous live harvest tour. She was very informative and answered our questions in detail. Her manner was very warm and friendly. She spent an extensive amount of time in showing us jewellery and arranging our order.
Stephen also welcomed us warmly in store and assisted in our visit.
We highly recommend these staff. What a special team.

Visited the Broome showroom, excellent service. So happy with earrings, we came back a few days later and I bought matching necklace. Also visited the pearl farm during Horizontal Falls trip, loved the tour and our lunch.

Amazing Pearl Harvest with Stephen. Very educational and funny. Highly recommend to do when visiting Broome.

A most wonderful tour. Couldn’t have been better. Food was great, guides both friendly and informative, scenery stunning. Worth every cent.
Further enhanced the next day when we visited the showroom and met Steve who gave us a really fascinating talk and taught us so much about pearling.
The whole experience was the highlight of our visit. Thank you.

Great selection of local pearls and Elaine who assisted was very kind and helpful.

We had a lovely, patient, very helpful girl - Di who really seemed to enjoy helping us and certainly loves her job. Sh was a delight and we are thrilled with our purchases.

Great experience with a live pearl harvesting. Staff were great and very friendly

My wife and I started our experiences with Cygnet Bay Pearls with a visit to the pearl farm. Two days later, I went to the store in Broome where I spent more time learning about this fascinating industry and the pearls.
The staff were very attentive and the service was excellent. Nearly a year later, we required a small adjustment to one of our items. Cygnet Bay Pearls were equally attentive on this call as when I visited the store. We have been informed of progress in a very timely manner.
The service, friendliness and attitude of the staff has been first class in all my dealings. And, the jewellery is beautiful.

I purchased gorgeous pearl earrings in May 2021. The service was exceptional and the quality amazing. After a few months the catch on one earring didn't work securely. As I live interstate, CBP were happy for me to post the earrings back, they fixed the catch at no cost to me and posted them back. I cannot fault the service they provide and highly recommend them. I would not hesitate to purchase from them again.

Really enjoyed the visit to the showroom today, River was super inviting and friendly, she’s an Absolute asset to your business! Cheers River!!

Beautiful shop front to have a look at jewelry. Lovely exhibition/information space in the same building where you can read about the history of the pearling industry in Broome and see some relics (free). 100% worth spending the $25 to see the Pearl Harvest demonstration!! Thank you Di for your time and wonderful demonstration.

Great visit, excellent talk, which was informative & very interesting. Saw a pearl harvested, then assessed & valued. We then purchased a 30th Anniversary pearl, thanks to the patient, helpful staff. If you want to learn about Pearl's & a bit of the history of the industry in Broome, then this is a great place to start.

Just great service and products. Broome pearls are some of the best in the world. They do not sell the cheap Asian pearls, only quality WA cultured.

Very informative tour .All staff where friendly and helpful with a great sense of humour. Found my perfect bracelet with their guidance and help

Had a great tour by Terry he had so much knowledge and made the visit. Really enjoyed the history of Cygnet Bay and what they have achieved. Thanks for sharing your backyard Terry

Purchased some beautiful pearl earrings!!!! Really trust these guys amazing service will be back for
more pearls later in the year🥰😊
Teresa & I went on the pearl farm cruise Steven & River are extremely knowledgeable! Fantastic !!!!

Thankyou River for making the purchase of my ring such an enjoyable experience both you & Stephen made me feel very welcome

River was super helpful and provided 10/10 assistance in the Broome showroom. Highly recommend visiting this gorgeous store.