RDO Equipment - Beaudesert

Can genuinely say I'm glad to have experienced some minor teething problems with our new tractor as the after sales service and follow-up has justified the moderate extra cost of going with a premium product (John Deere) over something I can't pronounce for a few bucks less. You can't go past these guys - unless you need something from the produce next door.
Update; I can't update this review to show I'm a 2 out of 5 client or reviewer at best as I can't remember the name of the lady who coordinates customer service from the front counter - she deserves better. Had another minor issue with my recent purchase which was almost certainly my own fault soon after posting this review, service manager said they'd help me out with it which was great to hear and all but after about two weeks I dropped in 3 days ago on my way past to check on the progress. Entire staff* were clearly irritated that their self imposed goodwill gesture hadn't been followed through absolutely perfectly and assured me it would be followed up and resolved as a priority. All cool, I'll just pick up the part next time I'm over that way.
Yesterday the gent who sold the machine to us turned up out of the blue. Replaced the part, removed the old component and cleaned up all the packaging etc.
This review is not placed in the same name the purchase was. Now they probably can put 2 and 2 together but come on guys - surely you need to scale back your customer service? If you can manage this and still stay in business then what is everyone else`s excuse?
* except one guy who was assembling or preparing a mower for display at the time. It's Saturday, I'm gonna go get a new mower there on Monday.

In my experience this is a very professional company, who have followed through with after sales care and customer support, as promised. Great quality equipment and fantastic service, even after some minor issues, the team were able to find a solution. I highly recommend this company and the products they sell.

Great people, great service, had my John Deere ride on completed in a few days and ready to go. Will be back

Fantastic over the phone service from Joyce

In depth product knowledge and very quick

Thank you

Great deals and very knoligable and helpfully sales team honest busines

bought my X380 mower here and extremely happy with the service from the whole team,

Scott made our Gator purchase easy. Straightforward and organised. No bs.

Great team and always willing to help as fast as possible

Had what I was looking for and great price

Great service

Great service