Lok Family Dental Centre

I have had numerous dentists. They were always pleasant and lovely but for some reason my gums always bled a little after a scale and clean.

That was until I met Dr Vincent. Vincent was the first and only dentist that hasn't made me bleed and has continue to do so for years. He is thorough; regularly checks for the health of my gum and teeth, provides instructions on how to brush and floss better and dispensed a water flosser which continues to keep my teeth and gums in a healthy state.

Not to mention he always check in on my general health and mental well being.

Thanks Vincent - I always look forward to seeing your service with a smile. 😁
Love your practice and your work - keep it up!

Dr Vincent is no joke. He is so professional and kind. I am so scared of the needles but I didn’t even realise when he gave me injections. Highly recommend lok family dental center. I can’t wait until I finished so I am writing this feedback before he took my teeth out 😁 I have a lot of dental issues. But hopefully I will be back in and see Dr Vincent in the future.

I have been coming to Lok Dental Family Practice for years. Great team! Super friendly, warm and welcoming. Dr Vincent is excellent! My go to dental place that’s for sure!

I've been coming to this Practice for years and I don't think I can find any other staff who are just as welcoming and accommodating to the needs of their patients. They're also compassionate and honest. I cannot ask for a better Dental Practice! Thankfully, they're not too far from me either! Thank you for everything, Dr Vanessa!

Dr Owen is easily the most charismatic and pleasant dentist in WA if not all of Oz, he is thorough, professional and the experience is always seamless. I will recommend Loks dental to anyone who needs surgery or just a general check up.

Fantastic service. Did a teeth cleaning there, and they were kindly explained the whole process and did it thoroughly. Love it.

Fantastic family run dental practice. They listen well to their patients, instead of other places which just want $$$ by extracting teeth. Also their water system is heated..which isnt found in majority of practices.

Staff are friendly and helpful, and I am very happy with my dental treatment. I highly recommend Dr Vincent Lok.

Warm and welcoming practice. Lovely staff and professional dentist. The overall visit was very thorough. Affordable price. 😊

Great friendly people, excellent service. Dr Vincent is an amazing dentist with great skill in what he does👍👍

Went there today and I thank Vanessa Lok for her honesty and her willingness to work with me to try to fix my teeth at no fault of their and hopefully eventually restore my smile..

Very impressed with Vincent's approachability and patience in explaining the treatment process that I require.

Good Treatment

Very good service Vanessa was very good made you very comfortable enough to go back thankyou all for this service 👍👍

Does the dentist speak Chinese??

Very very expensive. I got a root canal treatment but it did nothing and I'll have to have the tooth extracted. $2000 dollars wasted

Never be there!!! On February 10th, I visited this dental clinic to inquire about the cost of teeth cleaning. I handed over my HBF insurance card to the front desk and wanted to know how much I would need to pay after the insurance coverage. However, due to the long wait time, I eventually gave up and left without receiving any services. To my surprise, the clinic secretly submitted two claims to my insurance company without providing any service. If I hadn't updated my account information, I would never have known about this. I later sent an email to the clinic demanding that they admit their mistake and refund the money to HBF, but they have not responded until now. Therefore, I believe they did it intentionally and would advise others not to go to this clinic to avoid being scammed.

Reply:
I just thought it was funny, so I'll update it as a reply. First of all, I am Walk in to ask for a price, isn't it too normal to not have an appointment record? The insurance company's claim record clearly has your clinic's name and my name on it, is that something anyone can get? I deleted my name from Google comments, but it's in the email, which means you didn't take my complaint email seriously and refused to even take a close look at it.