Haigh's Chocolates Hawthorn

The staffs are very welcoming and are very knowledgeable of their chocolates. It was a breeze to look for the perfect chocolate gift with their help.

The store may look compact, but it houses all different kinds of gourmet chocolate.

It isn't hard to love Haigh's Chocolates. We always visit when in Melbourne.

Tonight I was running short for time and arrived at the store at 7:45pm (they close at 8pm) the wonderful team were extremely helpful. There was a young woman working who was extremely patient, calm and not pushy. She was amazing! She packed my Easter treats for my family so wonderfully. With her kindness and patience, as one lady working looked unimpressed and wanted to go home, whilst the other Asian lady was helpful too. I left the store before 8pm. I was only going in for a few small Easter eggs, and walked out with over $200 worth. Please pass on my thank you! Both ladies were great and made my experience even more pleasant than usual.

I had the pleasure of being served Melinda today.
What great customer service
She was professional ,very helpful and super friendly
Thank you

Bought some very specific truffles for a client of mine, and I cannot remember the name of the gentleman who served me, but he was super courteous and polite and freindly and went out of his way to pack them and wrap them neatly and gave me a few testers whilst I was waiting!!

I had a really nice experience - the staff were really friendly and accomodating as I wanted a custom selection of 25 chocolates for a birthday gift. The assistant who helped me was friendly and efficient and did such a great job in boxing and wrapping my selection, all while having a fun chat. And of course, the chocolates themselves are in a league of their own!

Fantastic service, great staff. Chocolates were delicious.

Friendly, courteous and helpful staff who took the time and care making up some beautiful hampers for gifts.

It looked like the store had been cleaned out but of course, I was able to find some perfect gifts and yummy chocs to share with the staff for afternoon tea. The dark chocolate orange frogs were a favourite 😍

Exceptional service. Despite the lines and general madness surrounding a chocolate shop at Easter, the staff do an absolutely outstanding job, they were very helpful in selecting their unmatched chocolates and especially the service at the desk was bubbly and infectiously friendly. The free Easter egg shard sample was a delicious bonus 😊

I just went down to the Glenferrie Rd Haigh's Chocolates and had the most polite and knowledgable girl serve me. She talked me through all the chocolate that I asked her about and she gave me a complimentary taste. I was so impressed with how much she knew about all the chocolates and the history of the company. She was so helpful when I wanted recommendations about what to purchase and was not pushing me to purchase anything at all which was also really nice seeing as though a lot of shop keepers push customers to buy things. I am so upset I did not get her name because the company needs to know how much of a good worker she is. Thanks for a great experience :)

The staff were very helpful, I tasted a sample and was very impressed. Hands down the best chocolate I've ever had.

Australian owned family business. Absolutely beautiful chocolate. Believe it or not, I'm not a big fan of chocolate and never have been, not even as a kid. But Haigh's is SOMETHING SPECIAL. a beautiful gift for any occasion. In fact you don't even need an occasion. Always such lovely helpful staff.

This store provides delicious chocolate and great customer service. We had never shopped at Haighs before but found the whole experience delightful. Briana provided us with tastings and was knowledgeable about all the products. Customer service the way it should be. Thanks Briana!

Fell short of words to describe how tasty all the chocolates and wide range they have...

Best chocolates in the world..!!! Full five star for customer service ,variety and taste friendly staff offers complimentary chocolates to kids extremely polite and patient with kids...

When it comes to chocolate, Haigh's is a Melbourne institution, I remember getting their rock candies as a present when my mother took me to the doctor as a child, when I first tried their white chocolate citrus cubes and almost exploded into a ball of pure happiness, the first large mint chocolate frog I almost ate myself into a sugar coma with.

Chocolates for myself or for a gift, they always have what I need at the perfect size and price and their customer service is always of a high standard.

This choc was so delicious I love the range and variety, so much to choose from!

The lady working this evening (sunday 21st) was super helpful! Great staff and products here

Beautiful chocolate! Friendly staffs are very helpful.
It's sad to see they're closed due to COVID-19 lockdown. Looking forward to their re-open.

Haigh's premium quality chocolate, if you haven't experienced these before, do your self a favour & treat y'all self!