The UPS Store

Always the worker in any business is what matters most. The Asian guy who works there is very professional, polite, and always great the customer.

The front desk gentleman was super nice and friendly, plus it’s so conveniently located with parking right in front

Everyone at this Fair Lawn store is friendly, knowledgeable, & efficient. This UPS store is great! So glad its in my neighborhood!

Clean facility, such knowledgeable employees, Eric is fast, efficient and does the transactions so quickly and accurately

Very friendly service, convenient hours, the owner is so nice and helpful!!! Highly recommend!

This UPS Store is excellent. The manager and employees are friendly and explain everything about options for shipping and packages. They were even patient the last time I had to bring my elderly dad here to send something (and he isn’t easy to deal with). I appreciated their kindness towards him. Above and beyond.

Everyone friendly happy and patient . Always a great experience when I’m there .

Nice and professional associates. Got me in and out very efficiently.

Staff is great, knowledgeble and always with a smile on their face.

Lance was fantastic today. Personable and funny, took care of us better than expected. Best of luck of luck with your music!!!

I’m not sure how this place has less than five stars. They seem to be open more hours then any other ups store and the kind gentleman Eric that works there is always trying to help everyone in anyway he can. Every time I’m waiting for my turn I hear how helpful and polite he is. Absolutely wonderful to see these days. The only UPS store you need.

I'm giving this location 5 stars because I love that it's a clean, easy to work with and convenient mom & pop store. I feel so badly for this owner who probably has no idea that the reviews here are horrid, all because the hours listed were incorrect for so long. People (understandably) relied on Google's published hours and would be upset when he was closed. I just put in a suggested edit to the system to correct the stated hours to match his physical sign. It's a one-man show and I'm all about supporting small businesses. He is kind and gracious, and while it's not a typical "full service" facility (he has mailbox rentals and accepts shipments)... having this service in this community is valuable. Hope this helps!

I usually go to the UPS store in Maywood.
The people there aren't friendly but it is close. For some reason it was closed this one Saturday. I went to the UPS store in Fairlawn on Saddle River Road. I explained my situation and the associates were so knowledgeable and accommodating I felt comfortable knowing I was with experienced associates. I will always go back to this store knowing that any particular situation i may have will be handled correctly and professionally. This will now be my go to UPS store.

I drove around for an hour looking for a UPS store to ship something urgently to my daughter and finally found this store.
So thankful this store stayed open when most stores were closed due to pandemic. Just for that it deserves 5 stars!!!

Very gentle old man serving here by himself. I want to thank him since this is the only place anywhere near by who accepts Amazon return during this COVID crisis. I know that they get paid very little per return package and they barely make enough money to even cover the overhead. No wonder he looks so sad and He must be really scared these days since he is facing so many people and don’t know who is infected. He is hidden hero who makes it possible for people like me to shop at Amazon with no worries if returns are needed. Thank you.

Had the best experience here! The workers are so helpful and have a smile on their face the whole time!! My new favorite UPS store.

Very busy store but staff was so friendly and accommodating. I forgot to bring the return label but they had printing service which saved me another trip. Thank goodness

New owners must have taken this location over because they are now amazing!!!
Great hours, super customer service!
Amazon returns can't be easier!

I’ve been going to this UPS store for years, I’ve never had a problem with them, they box or package your stuff if you need it done. A+

Always excellent service !