CVS

The pharmacist is so sweet. The doctor forgot to send my daughters prescription so it was late once we realized what had happened. He worked hard to ensure my daughter had her medicine. Above and beyond. All the staff was very nice. Would recommend to anyone! They are also in Network with Tricare (which is always a plus)

I just want to say that Toni, the head lady who runs the havelock CVS was amazing she went above and beyond what she had to to ensure I was taken care of! I was able to receive my medicine when it didn't seem possible. THANK YOU!!

Thanks to the staff and Pharmacists for the hard work and dedication. I know the past couple of years must have been crazy with COVID and supply chain issues. You have been a big help! Thank you

Feels like a small town pharmacy. The pharmacy staff knows you by name and greets you as walk up . They have great communication and always willing to go the extra mile. I hope it always stays this way!

Great Staff. I always come here to get my medication. They very rarely are out of stock of my medication. Plus whenever I have a question they are always willing to help me and answer my question.

Very friendly pharmacists and staff. And every time I leave there, I have enough receipt paper to wrap Christmas presents! I save a bundle on wrapping paper!

The store was organized and the cashier friendly and helpful.

It's always a pleasure to shop here

Customer service is significantly improved

The pharmacist, Mary Anna, is extremely helpful! Love this store!

Awesome customer service support

Great store. But since the management it's not as friendly. Almost snobby

CVS NEVER staffs enough people in the pharmacy! Often the pharmacist is busy helping customers rather than filling prescriptions. My family is seriously considering moving our prescriptions to another pharmacy and I have heard the same complaint from numerous other customers

Havelock NC location. Literally as I’m walking up to the pharmacy pick up counter a lady at the register tells me, “we’re closing in one minute for lunch, actually we’re already closed”…………not, hello sir, how are you, nothing professional ..I was there to pick up a prescription. At 1:30 pm. I’ll be taking my business to a pharmacy in town that has normal sensible retail working hours.

Amber is horrible! Never knows anything and messes up everything. Got into a back and forth with her and the insurance company. Insurance company said meds were covered Amber was saying they were. Finally Amber apologized because it was her mess up and they were in fact covered 🙄

On multiple occasions, they did not communicate with me that new rx they requested from my PC was not received. They say they sent multiple requests and then they do absolutely nothing for 5 days. Meanwhile I have no idea there is an issue, so I come to pick up my meds and they don't have it. Had to wait an hour while they call my PC for a rx. This is an ongoing issue. The lack of communication is unacceptable. The aditudes I get from the staff is completely unnecessary since they caused this issue. Already changed to another pharmacy.

No compassion from front desk pharmacy. I was simply trying to go home after surgery. 3 hours, no prescription. I tried to inquire if their systems were down since my doctor has stated 3x it as sent in. The lady rolled her eyes and responded “ We don’t have it” I hope in her future endeavors she can be a bit more humble and lose the attitude!

I wish I could leave negative stars. They screw up EVERY RX treat I have had filled there. I call in advance to explain what’s going on and what to be prepared to do. Some of my meds are self pay. I explained this to them 3 times (3) They still tried to send it through my insurance and made me reschedule my flight that I had previously booked. I rescheduled for 2 days after they said my RX would be filled. You would think that would be fine. You would be wrong at this place. Now I have a flight tomorrow (Friday) and they say they tell me it will be Monday because they didn’t order it and my insurance will only pay for 7 days. Now I have to rebook again for next Tuesday. $400.00 in rebooking charges because they can’t figure out how to make a not of what to do. They sell sticky pads there. USE THEM.