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The UPS Store

Shipping and postal service in New Albany

Updated: March 23, 2024 05:49 PM

The UPS Store is located in New Albany (City in Indiana), United States. It's address is 4510 Charlestown Rd, New Albany, IN 47150.

4510 Charlestown Rd, New Albany, IN 47150

9635+GG New Albany, Indiana

(812) 944-4100

locations.theupsstore.com

Check Time Table for The UPS Store


Monday8:30 AM to 7 PM
Tuesday8:30 AM to 7 PM
Wednesday8:30 AM to 7 PM
Thursday8:30 AM to 7 PM
Friday8:30 AM to 7 PM
Saturday9 AM to 3 PM
Sunday9 AM to 3 PM

Questions & Answers


Where is The UPS Store?

The UPS Store is located at: 4510 Charlestown Rd, New Albany, IN 47150.

What is the phone number of The UPS Store?

You can try to calling this number: (812) 944-4100

What are the coordinates of The UPS Store?

Coordinates: 38.353842, -85.7912493

The UPS Store Reviews

surya nani
2024-01-29 18:07:19 GMT

I have been to this location several times and they have always been very helpful and quick to assist. I did a couple amazon returns here and they made the process so easy. The employees came out to my vehicle to help me carry the large items back inside. I also observed them trying to help a gentleman who was trying to mail an iphone in the original case with no wrapping, no container. Will be returning again for all my mailing needs here.

Katie Thomas
2023-09-11 20:18:34 GMT

This is the only store I’ve used and consistently have good experiences here! They are responsive and extremely helpful. I’ve had items printed here including custom cut items for a wedding and I’ve also used their shipping services. Very happy!

James Bennett
2023-12-18 23:14:21 GMT

No matter the time I show up, they're ready to assist me with my shipping needs with a smile.

Hemanth Vajje
2022-07-26 03:13:45 GMT

The new management is so friendly and welcoming for any kind of visit. I often go there for amazon returns, still treated very well. Even international shipping was on point and delivered perfectly.

Sorry that they are dealing with the old owner's reviews. There should be some process from Google for new owners to reclaim the business.

John Osterhoudt
2023-07-21 20:00:44 GMT

I use this store all the time and have sometimes had pretty unwieldy things to send. Not sure why the reviews here are so negative. I've always had a good experience at this store!

Jessica Otto
2021-06-24 14:06:07 GMT

I want to start off by saying I went to this location BECAUSE of the bad reviews (I love a challenge) and I don't understand the poor reviews. The gentleman working was nice, friendly, and the transactions were easy and quick. One box I brought in was an Amazon return, which I didn't have to pay for, and one was a package going to a friend in another state. I already had a good idea of what it might cost from looking online, and the price in store was on point. We laughed and chit chatted and BSed for a few minutes, and I told him flat out to his face that I don't understand the bad reviews, he and I had a very pleasant exchange. At the end of the day you can't please everyone, and he's doing his best. We all have bad days, but sometimes people are just unreasonable. I'm sitting here writing this in the car before I even leave the parking lot, as promised, because I truly don't believe this is a bad location. I will be returning here for any shipping services I need. 10/10 my friend :)

Blake Morris
2023-06-23 14:09:12 GMT

Love using this UPS store. Quick and friendly service.

Josh Grimes
2018-06-18 19:00:03 GMT

Wasn't sure if the UPS store was able to send faxes, so I called and the person working the store (Gloria) informed me they did. I went in to send the fax and was helped very quickly. She let me know I would get a confirmation response which would take just a moment, and in that very short moment of waiting, she assisted another customer. She was very professional and efficiently took care of us customers. Not only that, but she also had a positive energy that made the place welcoming. With this kind of customer service, I will definitely be back.

Sarah Johnson
2023-03-10 23:45:13 GMT

Not sure why so many negative reviews. I receive many packages here and they always keep them together, everything is always labeled so they don’t give it to the wrong mailbox. They’re a very busy location but still have been friendly when I go in.

Doug Kane
2018-12-08 14:41:44 GMT

I went to the store at 9:30 on Saturday morning. I was in and out in 5 minutes. Emily was excellent! Went the extra mile making sure I had the smallest box for the best rate possible. She was very pleasant and efficient.

Chris Clark
2019-10-09 22:42:15 GMT

I was not a fan back in the day but the gentleman who runs the store now is great. He is always nice, happy, and asked how you are. I’ve been there twice in the past week and I am happy he is working. I wish I got his name but you will know him by your great experience.

Alan Dennis, Baron of Cowie
2022-01-24 23:39:49 GMT

Great service. The kind of service you would expect from a small local business, not a large chain retailer.

Maria Gonzalez
2019-02-19 00:26:12 GMT

I went there today to print out a fedex label (I know) and they were super helpful. They even put some extra tape on my package to make sure it was secure even though they weren’t going to ship it. The lady that works there in the evenings (Monday is when I went) was incredibly sweet and helpful! 10/10 would recommend!

Susan Delph
2023-03-22 21:50:13 GMT

A young man with long curly hair was very nice and helpful. JT thanks for helping me or I would not have gotten anything done.

kathy padgett
2019-09-02 19:39:21 GMT

I’ve done business at this location since the opening days. I’m always greeted with a smile from the owner, Kevin Patel and he genuinely wants to accommodate any needs I have. I’m old enough to remember the days of small businesses in small towns and how we all felt a closeness with each other. That is what this store is like. I feel fortunate to have these services so close to our home.

Zoee Lane
2022-06-15 20:20:18 GMT

Super quick and easy. They helped me print my shipping label and pick out packaging. Very friendly/chill staff. Will definitely be back.

Grace Isaacs
2021-01-11 18:47:10 GMT

The owner of this store was so kind and helpful to me. I work in customer service, and for someone to stand out to me says a lot. He was very busy but he kept a good attitude and a good pace.

Lori Wacker
2020-07-29 15:47:27 GMT

I always have a great experience here! All the staff are friendly, efficient, and helpful. They make all my Amazon returns quick and easy. Thank you!

Stacy Miller
2022-07-25 20:54:34 GMT

Just had a great experience. I’m in a wheelchair. An attendant came outside and did everything curbside so I didn’t have to get out of my vehicle.

austin crawley
2023-03-28 18:34:18 GMT

Major shoutout to Jt! That guy went above and beyond for me today. I hope whoever read these gives him a much needed raise!!! Thank you Jt for all your help.

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The UPS Store Directions
About New Albany
City in Indiana

New Albany is a city in Floyd County, Indiana, United States, situated along the Ohio River, opposite Louisville, Kentucky. The population was 37,841 as of the 2020 census. The city is the county seat of Floyd County. source

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