The UPS Store

I was just in this store to mail multiple laptops for a friend. It was a bunch of stuff and cables and totally unpacked. I brought packing materials home, and Hai Le helped me carefully wrap everything for safe sending from CA to LV. I can’t believe how nice he is!

The older gentleman was VERY helpful in showing me how to use the return kiosk. Great service! And great idea because now I know how to quickly return my packages.

Alex was great, I had a huge package and Alex carried it from my car to the store. Alex is great thank you so much. Definitely went above and beyond to help me.

We needed notary service. Very friendly staff. Quick service. Not crowded + easy parking.

My dad had his mailbox at this store and would tell me about the great, friendly service he received there. After he died, George and his colleagues were so wonderful in helping me get his mail and taking care of other issues. I so appreciated their kind professionalism.

Best staff ever. So helpful.
Thank you for your hard work.

There are two self serve Amazon return scanners here and the staff here are great!

We used their notary services and George was very nice, polite and quick.

We went for notary. It was done quickly and with a smile. Great experience.
We also drop off our Amazon returns and they have a streamlined process. Good service.

Best store staff ever!! I go to this store a lot and every single time the staff has gone above and beyond to help me. They're super nice, thorough, patient, helpful! What a gem of a store!

Staff was super helpful and had a great atitude. Had to notorize some docs and send them out and they paid lots of atentiion to make sure things were done right. Couls not ask for more.

Bala is fantastic and is very helpful. Goes out of the way to service you and take care of your needs. I found this place to be pleasant and friendly!

The manager, George, provided excellent service for a challenging pack and ship item I had. He explained the packing process and ordered an extra large box for the item. He was diligent with his service and cared about getting the item packed and shipped properly.

This is my go to place for notary in sunnyvale. We ship a lot of stuff and they always find a way to get it down for cheaper. They also do Passport Photos, Shredding, and my faviorite - Banners, Posters & Signs!!!!

Great service here! I've used them for notary services and for package returns. No issues at all.

The customer service at this store is exemplary. The owner(Bala) and employees truly care for the best interest of the customers. We went for notary and some very specific photo requirements. The notary was very diligent in going over the requirements and ensuring that all care is taken care in ensuring that the documents are notarized in the right places. In terms of the photo, they were able to figure out why our previous photos did not meet the specifications and actually fixed them using their software at no cost. They even stayed beyond the closing time to ensure that we could mail out our applications in time. Thank you and kudos to their dedication and focus. Highly recommend them.

This UPS location is hands down the best one I have been to. The staff here is very friendly and helpful. The customer service is outstanding. No matter how busy it is, they always greet you at the door and move the line as quickly as they can. Bala is polite and dedicated to his customers needs, and this reflects onto his staff as well. They are efficient and professional. I always come here to drop off packages and never had a problem. In and out in less than 5 minutes, even during busy hours. I am very happy with the service and staff here. Highly recommend this location.

Great service. Friendly helpful efficient.

This has been my to-go place for the last 6 years (used to be Modi's before.) I lived in that neighborhood and it was the closet store to me. However, I moved from there, but kept revisiting because of the great customer service I have received. I have used their notary services for passport renewal, shipped important documents and packages, dropped off returns, got labels printed, got photos for passports, etc and they have not failed me once. They are also very helpful over the phone. It is somewhat true that you might have to wait a bit for your work to get done, but I always plan and put aside time for this because of their attention to detail and great customer service. They are also honest about when they can/cant ship out something, and about accurate delivery times, which I appreciate, for example, their system might say delivery by Saturday, but they will specify that it will most likely be the following Monday. Don't go by the bad reviews, they will get the job done.

I received great services with three of my visits. I enjoyed this UPS and would recommend to others