Rite Aid

This is a great store, with wonderful friendly staff. Very knowledgeable with helping with rewards program. I felt cared for and welcomed. I definitely will be back!

Great selection for cards, gift cards as well as vegan food options. I can stop by my local rite aid for just about anything. I prefer them over CVS or Walgreens any day of the week. Very convenient!

I made an error when I scheduled my covid booster.
So I showed up with no appointment. The pharmacist was so gracious. She fit me in. I am very grateful.
Everyone in that store is so helpful.
It is a great store.

clean store, staff and pharmacy staff are very helpful.

It's a older drug store

Best in Salem. Beth Rules!

Needs some training in satisfying and serving disabled and elderly in the prescription department. Good selection and holiday specials on the shelves so overall I give it 4 out of 5 stars .

I have been using rite aid pharmacy for years , I GIVE them ALOT of buisness..but there are a few girls there that are just so rude...they don't know me or about me..they work there they shouldn't judge people and dislike them for NO REASON...I GET HUNG UP ON WITHOUT A GOODBYE ALWAYS AND I NEVER EVER GET ALL MY MEDS ..I ALWAYS HAVE TO MAKE ANOTHER TRIP..ALWAYS...I MAY JUST BE PULLING ALL ME AND MY SONS MEDS OUT...THANX TO THE OERSON THAT HELPED ME TONIGJT U KNOW WJO U ARE..U KNEW I WAS COMING FOR INE PARTICULAR ONE THAT HAS BEEN SITTING THERE..I EXPLAINED HOW I WAS VERY SICK AND COULDNT GET THERE TO PICK IT UP SO SHE GAVR ME ALL MY MEDS BUT THAT ONE...THANX L.......IM REALLY SICK OF BEING TREATED LIKE SOME SCUM..SICK OF IT..I HAVE PAID MY TAXES ALL MY LIFE..IM A.GOOD CITIZEN...SCREW U ...

Okay for regular stuff (staff is always polite and nice) but the people at the pharmacy, although kind, are quite obscure when trying to explain anything (insurance related).

The people there are nice in person but I really wish they'd answer the phone.

Edit: Down from 3 to 2 stars. The phone issue has not been resolved, and sometimes pharmacy is closed outside of posted hours. I try to call to check and make sure they are open and they have actually filled my prescription instead of having to hear "oh we're out of stock and don't know when we'll get more," when I come in but they often dont answer the phone or their phone line isnt even working. They're chronically out of my son's medication. I've listed them as my preferred pharmacy for years because they are nearby but I'm thinking of switching everything to CVS as thats where I usually have to go to get my son's prescription filled anyway.

Everyone within the store is very nice and always greets you. Besides that, I went in today at 3pm for my doctor's prescription that has to be sent twice because rite aid didn't get it. The second time they finally got it was at 6:18 when I called. The man on the phone said I was all ready and he's going to finish it now. He didn't tell me that they decided to close now an hour earlier then intended. So my mother drove all the way to rite aid to get my prescription at 7 PM only a little after the call, to make sure they where fully done with it. To find out they decided to close an hour early and now I have to wait a whole extra day to get my prescription when I need it today, I'm terribly sick and needed my medicine. I just wish it was told that they where deciding on closing early. We would've left right there and got it, not waiting for them to finish it.

The 1 star is not earned. The blonde pharmacy aid is rude and unprofessional. She yells at customers. Her negative attitude needs to be dealt with by Rite Aid management. Went elsewhere for my pharmacy needs. This is not Rite Aid. This is RUDE AID!!!!!

The pharmacy manager Steve need to be replaced. He is completely lazy and has absolutely no customer service whatsoever. I drove over an hour to get a medicine that he had in stock called ahead of time for me to get there and him tell me come tomorrow and pick it up. When I asked him to just fill the prescription as I drove all the way down here and it would only take a few minutes he said "oh you know my job" clearly he doesn't and he also doesn't know how to talk to people either. He knew I was on my way there did not mention anything about closing at 5. Rite aid should be ashamed to have someone like that working in there company let alone a pharmacy manager. Avoid at all cost. Rite aid has gone down hill. Will be reporting to the board of pharmacy and filing a complaint with riteaid.

Very unprofessional, give phone number when ordering refills yet never call when there's an issue, leave you standing in line while they chat amongst themselves.

The pharmacy is closed outside of it operating hours AGAIN! And 3 days for them to get my prescriptions filled correctly THIS MONTH. I’ve only had these prescriptions for approximately 5 years, you’d think they would get them all correct at least one month by now. Time to switch pharmacies.