The UPS Store

They carefully wrapped a precious clay pot that had been in the family for nearly 50 years, made by the wife of a cousin of my moms. They charged a reasonable amount, and were friendly and helpful during the process. 100% I would go back there if I needed to.

I was greeted nicely and was helped in a timely manner. Everyone was super happy and were very helpful to me

Had a problem with a package we mailed and Loren and Ross were AMAZING! Solved it all and got our important package back on its way. Five Stars!!!!

I walked in thinking I would be there forever since the line was all the way to the door. But that staff was so amazing!! That was the best customer service I've received. The man with the portable scanner had the absolute best attitude and was so helpful and kind! I was in and out in less than 10 minutes which probably would have been quicker if I prepped my package but I still needed it taped..which he quickly just did for me!

I've been to store 1442 a number of times and always receive top notch service. This review is being added as a thank you to everyone at this location.

I'd also like to specifically mention Damian R (he has done an phenomenal job packing delicate materials to ship on multiple occasions for me) and Bear B (who also went above and beyond wrapping a number of framed art pieces for me).

Thank you for the excellent service!

My husband and I just went in to return devices to AT&T, Direct TV and to ship a puzzle to my Dad. The gentleman who helped us was polite, professional and kind. He explained what he was doing, suggested we save the receipts for the returns and he amazed us when he recommended we downsize the box the puzzle was in. With our permission, he cut the box down to the perfect size, taped it back up and saved us $14! Incredible customer service and we highly recommend you go here!

We have been customers for the last 3 years. We have never received less than stellar service. Ross has a wonderful staff and they are all willing to go the extra mile to help out. We use all of their services and they are always friendly and knowledgeable. Frankly, I'm embarrassed that I just now realized that I've never given them a review! FIVE stars all the way!

Called them just now in a panic because I needed to send a package and I got lost.
The nicest and most helpful young woman helped me navigate this parking lot to find their store tucked away in an “architectural fold”. (It will make sense if you ever go there trust me).
They were so friendly and helpful what a great experience!!
And they stay open until 7, which is great if you can’t make it there by 6:30 because of work or traffic.

I went 7/21. The young man wasn't just sitting behind the counter, he was extremely active and attentive. He noticed me walking up and took charge, opened the door as I was limping etc.greeted me with the upmost courtesy and made me feel welcomed and appreciated as he quickly motioned for me to place my box on scale again as he used his senses to assist me best as possible. Fine job ups for hiring such a well developed young man whos abilities represent the best of US.Everything about my visit was text book perfect even more so.

A nice young man named Jorge Casteyo took my package. I'd never seen such a big smile in my life! He's a keeper! Also, he says "my pleasure" whenever you say thank you, which is a nice touch. (Not sure if he worked at chick-fli-a before) Finally, I thought it was really nice of him to clean up my dog's pee when he had a little accident in the store. This guy does it all!

I believe that the staff are kind and efficient despite how busy they've been since the holiday season. They offer helpful tips and ensure their customers feel secure with their packages or other orders. There's another location nearer to me, but I will continue to go to this one. Thank you for your hard work!

Efficient and friendly service. Long lines mean that willing customers pour in to patronize their business, NOT the employees are lazy. Thanks to the young gal who helped me get fingerprints/life scan for $69.99 so I could get verified for my current job.

This place is very convenient for me to return all of my wife's Amazon stuff and ship an occasional package of my own. Friendly staff and of course there are lines sometimes, but I'm usually prepaid so I just drop and go. No complaints here!!

Everytime I've been here over the last couple of years, I have been greeted with a friendly face and attitude. Sure they get busy and backed up sometimes, I appreciate the consistent high quality service. Thanks guys!

The owners and staff are personable, cheerful and eager to get your needs met. Although I have some stores closer, I am happy to travel, as no other store has helped me like the one in Rocklin! Just outstanding!

The people at the store are quick and helpful! I have had to work under a deadline a few times, and they always come through. Much better to work directly with the store. Unfortunately, the UPS website is difficult to use and misleading.

Staff was extremely helpful and friendly. Really like using the services at this location.

Amazing variety of services offered including PO Boxes, Live Scan, key duplicates, notary, printing, shipping, etc... Moreover, the staff really cares about helping people and are excellent at what they do.

Always friendly stuff and good customer service, I'm coming here very often to print documents.

Fantastic service. Very prompt and took all my packages without any issue.