CVS

Post Office Square CVS does a remarkable job while STILL short staffed, the front windows decorated for Christmas and heartfelt greetings upon entering made my day (overcoming my hectic shopping elsewhere). The pharmacist was also a good man and was hard at work before they opened. As customers we should recognize all they are up against with patience.

I have been wanting to post this since Tuesday…I was vacationing in Chatham when I ran out of a prescription that I take daily.
I called my doctor’s office here in Boston, and through a series of several mixups, my prescription was finally okayed to fill at a Chatham CVS. Unfortunately, the Chatham location did not have my medication there that day; and told me that the Harwich CVS did have it in.
As it came closer to closing time, the staff there (especially the pharmacy manager who I believe was named Joshua) worked extremely hard to successfully get my medication to me right about closing time.
Thank you Joshua and staff for making my day/night much less stressful!

I went for my Covid booster shot, the pharmacy was very busy and people kept coming in. There was a young lady behind the counter taking orders, filling prescriptions, ringing up on the register and come to find giving the booster shot. She was polite to every customer, never lost her cool and was extremely professional. She didn't rush anyone buy moved a quickly as possible to accomodate everyone. I wish I could hire her for my business.

Best Pharmacist and pharmacy staff on the Cape. Always a smile, friendly and helpful . Knowledgeable and kind. I also have never come across an unfriendly or unhelpful person working in other areas of the store.

I like CVS it is the best place to shop and get the Best Deals there

I have had many positive experiences with this pharmacy. I have found the staff to be caring and very helpful.

Mike (Manager) n asst manager Lori M are great ....

Always dependable.
They are a little understaffed.

Good CVS

Went there this morning when they just opened. What a snotty attitude on the woman with the shaved head!
Guess I bothered her too early!
Hey guess what——-I am a customer!
Drop the attitude and try to pretend to be friendly!

As a black man I never have experience racism on cape cod but these three times I had to go to CVS post office square to deal with MO at checkout there is always an issue also my uncle had the same experience and she never can assist us with anything but when she calls the manager it’s like a walk in the park! If I try to explain something she clearly doesn’t understand she shuts me down and have the manager repeat the same thing I was trying to say. So what is this???? Is that customer for everyone or just these singled out black men???? I wish I didn’t have to give any star at all!! Sick of this treatment now I just live 1.5 miles from the cvs should I go further away?

If I could give this place 0 stars I would. I was in here earlier today and I overheard a conversation with an employee and I believe a supervisor. The employee was trying to assist someone who did not speak English, however the supervisor seemed to not like the fact that the gentleman was getting help. After the gentleman left, the employee got yelled at by the supervisor, I believe his name is Steve, and I could not believe what I was hearing. To say that I’m disgusted does not even touch the surface of how horrific this incident was. I hope that CVS does not continue to condone this behavior any longer. Steve is a perfect example of how NOT to treat employees and customers.

Will never use again. They flat out will not answer the damn phone. My doctor and myself have both tried calling about my prescription, and they simply won't answer.

Worst customer service ever.

This CVS does not have a good pharmacy. I’m not saying that everyone on their staff is bad, but this is my second experience using this pharmacy and they have been very rude and I have not been able to pick up my urgent prescription with less than 4 trips and many calls. I will not be using this pharmacy again if I can help it.

Stopped in to pickup prescriptions. Two people waiting. The young lady working in the pharmacy was filling prescriptions for the first person in line. This is typical. My average is three trips to pickup a prescription. I have spoken with a number of people (including my Dr.) and have yet to find anyone who has had a positive experience at this pharmacy!!!!!

I am sorry for the pharmacy staff who are working under horrendous difficulties. For example 12 people waiting in line, people arriving for vaccines, prescriptions piled high in baskets waiting to be filled and the phone blaring you have eighteen calls waiting. Took me a week to get a simple script. Mistakes are high when the environment is like this. CVS fix it. Otherwise mistakes will be on you

I called this CVS pharmacy the day before my prescription was to be sent by my doctor and asked if they had this specific medication on hand, a woman informed me that, that was a common medication and that they would most definitely have it. My doctor put through the prescription, it sat in their system for that day and the following day. I went to go pick it up to find out that they didn’t have it and it wouldn’t be in until the afternoon the next day. Mind you, this is a serious prescription that doesn’t allow me to skip days. They offered no alternate solution, just a “sorry.” This is so unacceptable it’s ridiculous! They could’ve told me over the phone when I called the first time, or while it was sitting in their system for 2 days, but that’s not what happened. I had to wait and go down there myself to find out. I also forgot to mention that I tried calling them before I went down that day, multiple times, and no one picked up or called back. This place is a literal joke! A disgrace to the name pharmacy, and CVS alike. Go to the East Harwich CVS. Kristen is an actual professional, and they do their jobs correctly at the East Harwich CVS.

The cashier at the front need to be trained or go beyond the back she is been very disrespectful and do not know how to talk or maybe because we are BLACK. My daughter who is 10 years of age. went to ask for hair products and yes we all know that staffs are short and the way this woman spoke to my child its unbelievable ..when i got home from work she said! Mom the cashier at CVS is been raciest and rude.

I went into to get my passport picture taken. I was handed off to 5 different workers to then finally be told they couldn’t do it because someone was on lunch break. However 2 of the workers were capable of conducting passport photos. Very poor service and extremely frustrating.