Hibbett

Honesty went above and beyond to resolve my issue with an online order. My order had not been transmitted to the store to be fulfilled by the designated pick up time. I appreciate her efforts to make sure my concern was investigated and my issue was resolved. I’d personally recommend this location for a great shopping experience and helpful customer service. Despite the poor reviews, give them a change.

Love the vibes here. My daughter always loves the shoes she finds here and clothing. Employees were fantastic and extremely helpful. I definitely recommend coming to shop at this location.

Received great customer service right from when I walked in the door from the manager he’s awesome !! He was so helpful, knew exactly what I needed and helped me order a Jersey they didn’t have. The rest of the staff was also friendly. Excellent customer service at this location!

Nice and clean store with alot of gear. Customer service was on point

The location is great. Employees greet you when you come in the door. Nice selection.

Copped some J's 🥶🥶🥶

I’ve been coming here for a while getting shoes they had good selections. The only thing I didn’t like is when you put into win the shoe you get there on time just to hear that they were sold out if I was the fifth person in line how are they sold out that fast I feel places like this and Foot Locker always have their little scams on those new shoes that come out, rather go to GOAT to buy them

This place lacks poor customer service upon walking in no one greeted me the two people who were working there looked like they didn’t even care to make a sale and unfriendly. I walked in ready to buy shoes I already knew what I wanted. But I figured somewhere else would value and appreciate my business. As a former sale associate customer service is really highly prioritize and very much appreciated by a customer I was very disappointed as a first time shopper here.

My daughter was looking for some shoes for work. Walked in only 2 employees on the floor. No one spoke or even acknowledged us. We looked at the women’s shoes for about 5 minutes, still nothing! You’re a retail store that has absolutely no customer service! I’m pretty sure one of them was the manager! Never been to this location and won’t be back!
Maybe if the customer service was better, I would consider coming back….but I’m good.
Should’ve read the reviews like I normally do, those stats and comments make sense😂
Wish I could give no stars🤔

I visited the store today looking for black sneakers. The store had 3 employees and just one other customers. I was in the store for a few minutes looking at shoes, and no one approached me to see if I needed help or a shoe size or anything. My 6 year old wanted to use the boys room, to which I started to look for the restrooms. I was able to locate the restrooms in the "backroom" through the "see through" window in the door. After using the restroom, we proceeded to look for my sneakers.
To my surprise I was approached by one of the employees (female with green shirt) and was told that I cannot just go into the back and use the restroom and then she just walked away. . It would've been nice to be approached regarding my need of shoes, clothes and any other item sold by the store. Definitely not going back ever. A little customer service would've been nice. Store personnel definitely need training.

I spent $200 , they didnt let me use there bathroom that was probably nasty!!! I will be returning shoes since i cant use the bano! And their phone dont work!!!

If I could give 0 stars I would, I try to find my shoe size here several times for several shoes, never have them. Once I do find one they give me these creased up chambray 7's which was never worn by my feet, tried to exchange the shoes, did not have the size, not a surprise. Tried to ask for a refund and was not able to due to the crease in which I was given to that way when I bought them, I will NOT do business with this store anymore and advise to do the same.

Just had the most horrific experience with (Los) green hair dude and Michael!! I will not be returning to that Hibbett Sports or any other one for that matter ever again!!!! No customer service and no good work ethic!!! Michael also gave me a bogus number for the real store Manager Thalia who definitely needs to train or fire her current staff!!!

Store was close at 4pm on a Saturday. And the store phone number was disconnected

Haven't been here but the employees come into my business and cause a lot of problems.

Mal servicio,no abren a la hora que dicen, y no contestan llamadas del servicio al cliente solo en esta ubicación.