Cumberland Farms

The people who work at this location are extremely kind. I always have a good experience when I go to this store.

Never had a bad experience! Nicely laid out, has all the right equipment, nice staff and very clean.

Convenient and good coffee that won't break the bank.

They had public bathrooms

I’ve like this Cumberland farms for years but lately the customer service isn’t the best.

Discrimination! That was the treatment I received from the worker (long, tall and thick hair) when he did not want to sell cigarettes for not having an “American identification” when he presents my passport which is the only thing I have been asked for when buying something that needs identification

The "convenience store" is open 8 hours a day now because a month ago all the employees quit simultaneously due to poor management. After a couple weeks I went there once to get a coffee, the coffee was dish water warm, I told the cashier (the only employee visible) the coffee is cold and she said, "Meh" I should have turned around and exited leaving the coffee on the counter. I went back once to get $5 gas and the pumps were not working as normal, had to go in store and pay in advance.

My 21 year old sister went in without an ID to buy a bic lighter for candles. Because a lighter is considered a tobacco product she was refused. I went in afterwards by myself 5 minutes later and was also turned down because she was outside on the premesis, Which is completely understandable, because I admitted to her being in my party at that point in time. This matches up so far with my understanding of the Maine tobacco laws. We were rightfully turned down.

HOWEVER, days later the woman, STILL wont sell me a lighter days later, even when i’m by myself with nobody with me.
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I ask calmly for a legal explanation why I cannot purchase a lighter in order to educate myself and she just smerks at me and says “sorry” without any explanation.

I was a reoccuring customer up until this point. Never been turned down buying a lighter before. I will never return and this will make for a funny story

Puerto Rican Licence not accepted as an ID to purchase tobacco products even when we are US Citizens. They asked me for my passport. I have to laugh of how uneducated people can be.

Twice now have I been there during opening hours and the place is shut. Pump say maintenance mode and doors are locked. What is going on with this place?

Spend 100 dollars on gas and food and no restroom available. Never going to use Cumberland farms again if I can help it.

I've had an issue every time I've ever been here horrible customer service I guess they have gas but it's always cost more than anywhere else so..👎

Staff not friendly

Impossible d’acheter une bière sous prétexte que la carte d’identité et le passeport ne sont pas américains… comme si on ne pouvait pas lire une date de naissance sur un document étranger. De plus, les rayons de nourriture chaude étaient complètement vides. Ne vaut absolument pas la peine d’y aller. Même les employés ne sont pas accueillants. A fuire.

Vous ne pouvez pas acheter d'alcool dans ce magasin si vous n'êtes pas américain.... car les employés ne savent pas lire la date de naissance sur les passeports étrangers....