AutoZone Auto Parts

Best customer service ever. Jan 22 2024 5 pm. My battery needed to be replaced (wasnt sure if car would continue to start). The younger man who was a manager ( didnt catch name)looked up correct battery quickly and installed battery for me. He stated that the other manager of many years just walked out and left the premises unexpectedly. (Assumed he quit.) This manager was put in a very stressful situation and handled it great. He still made time to help me. If he could be recognized by higher up management that would be appreciated. This was my first experience with Muskego Auto Zone. I will be back and recommend to all. Thanks .-Michele Metzdorf

Tanner did an amazing job changing my battery. Made great conversation and I was in and out in 5 mins. Saved the day! Helped my company be more efficient

Nice helpful people, when another store said it wasn’t possible. They figured it out. Enough knowledgeable staff that the lines are short.

Came 1/30/20 around 6:30PM. My friend had her front light bulb out and I had my rear light out. We walked in explaining our issues and Josh came outside to both of our cars to look at them while it was freezing cold. While Josh was looking at our cars both of them just needed to be plugged back in. He helped us plug them back in and be on our way! Thank you Josh for your awesome service, best customer service I’ve ever encountered.

Went in to get a new head light and asked if SHE could help to replace it and it was done with no hesitation. In fact both headlights .its usually better to replace both bulb's at the same time. I was VERY impressed by this young lady's helpfulness I gave her a fin.

I stopped in for some new wiper blades. The sale rep took the time to show me the selection, pointed out the differences, and then recommended the proper ones. This was good, but then he offered to put them on my vehicle, in the cold!! Now that is what I call excellent service. Great job!!

thanks

My son and I went to the local AutoZone to get new spark plugs, a plug gapper, and battery for his Honda motorcycle. The man behind the counter was very helpful in quickly finding us the correct plugs, gapper, and battery. He answered a question about the battery. I have received good service from this store many times in the past.

Went to AutoZone today knowing what I needed. Not finding it, I asked Josh, one of their very helpful employees if they had the parts. He notified me it was in the back and was sold by the foot. Some of the parts I needed AutoZone did not carry, however, Josh sold me portions of some of the parts they did carry (kits with more parts than I needed). I returned a couple hours later after testing my project with the new parts installed to thank Josh for being so helpful, me knowing how difficult jobs like this can be, me having a similar job in the past.

Josh provided me with the exact parts needed by matching it to parts on my car in their parking lot and helped so sell me only what I needed, saving me lots of cash and having a great experience, I would certainly recommend anyone with car parts needs to come back to this location and ask for Josh.

Went to AutoZone for a bulb replacement for my headlight. Sales person Leah was so helpful. She went out to my car and took the bulb out for me proceeded inside to find my replacement and went back outside to put it in. Whole transaction took about 10 min and i was on my way. Very thankful for her knowledge and services.

Store was clean. Was greeted when I arrived. Staff was knowledgeable and not quick to rid of customer. Offered to print out vehicle repair procedures. It's a great feeling to deal with polite people.

I went with a ton of questions on how to assemble an auxiliary battery to my Ford Transit. Josh was so knowledgeable and kind on the phone that I came to meet him in person to get in person guidance and to buy the battery needed. Thank's Josh for being superb!

Great staff and great management! I enjoy going into chat with the employees as they are so friendly and helpful. It's awesome that corporate store can have a mom and pop feel to it!

I went to this store to get a new battery and wow was Pete amazing. He went above and beyond to find me the right one and he even installed it for me. This store always has excellent customer service when I go in there!

I've been to many Autozones and this store is one of the best. Always clean, well stocked, & well staffed! The employees know parts and offer advice on what you need to get the job done right! Wonderful experience at this store!

Very friendly and helpful. Called to check stock and they saved a part for me that was the only one in the area. Parking lot is a bit funky to get in/out.

I gotta say, it’s a breath of fresh air to walk in to an auto parts store and not be treated like an ignorant woman. I’ve been in this location several times and always receive great service. If they don’t have something in stock, they’re always quick to offer to find it at a near by location and have it sent over or held at the other location.

Was having trouble finding the right wiper blade for my car, but one of the guys there came out and took a look at the wiper and were able to help me figure out what wiper I would need since my wiper vanished, he was able to find it and knew where to go right away, was very appreciative of his help and happy they knew what they were doing.

Excellent customer service! Helped me get everything I need and even installed it. Did not try to up sell me on anything. They went above and beyond especially Josh.

Friendly, knowledgeable, and helpful staff. My favorite auto parts store to visit! Commercial manager Leah is cheerful and positive and is committed to customer satisfaction!

Thanks Nick for all of your help tonight. I really like the night time employees they got me in and out quick.