Walgreens

EDITED: this store acknowledged the site sucks, and also had workers from different stores show up near lunch time. once the extra help arrived I was able to get through to someone and the travel workers assistance was much appreciated!

1 star simply because the pharmacy phone line is non existent here.
call 1 today: I need to update my insurance. this is a regular occurrence I never try to call normally bc I've experienced this 13+ times now;

call 1 today: 27 minutes 3x hold pls answer immediately back to hold music, proceeded by being hung up on.

call 2: same but took 39 min before hangup

call 3: 12 minutes 2 hold pleases then hangup

finally gave up and am calling corporate.

I frequently get my prescriptions from here and have found the staff to be extremely helpful, Mike the pharmacist always answers my questions and advice and are great to work with.

I've never had a problem with the pharmacy here. I was there a LOT because my daughter had asthma and a host of other allergies. They always recognized me for the exhausted, coming from the doctor, desperate to make my kid feel better momma that I was and did whatever they could to fill her prescriptions quickly. They are clearly over-worked and understaffed. I certainly give them the benefit of the doubt whenever I can and appreciate the advice for where to get meds when they are out.

I have used several other pharmacies over the years and had many many negative experiences, but no issues at all since I switched to the Cockeysville Walgreens. I LOVE this pharmacy! The staff is always extremely helpful and professional and the pharmacists fill my prescriptions so quickly, I never wait long at all.

Ok. This place is amazing. The pharmacist and techs are so incredibly kind and helped me find the medication I needed and worked with my insurance when other Walgreens in the areas said they couldn't and told me just go somewhere else.
They are amazing and I am so genuinely impressed with their amazing customer service. I wish I could give them ten stars. We need more people who actually care.

I had THE most wonderful experience here. I’m pretty apprehensive to ask for assistance when I shop because I never want to be a bother AND honestly: good customer service is hard to come by. I was absolutely elated when a lovely employee here named Laura noticed I needed help and went absolutely out of her way to assist me. She went the extra mile and found me the item I was looking for (and it’s an item that is pretty popular and hard to locate these days.) She is an angel and she deserves all good things. I am so appreciative of her and the service I received in a world when it’s beyond rare. Thank you SO much, Laura. :)

With a rare exception I’ve found the pharmacy staff to be extremely friendly and helpful. I used Target for years but once CVS took over the pharmacy I couldn’t find another pharmacy fast enough. Glad a friend steered me here.

The pharmacist Zack is always so on top of things, and extremely kind and considerate. 5 stars!!

Getting ready to go out of the country for a week pharmacy closes @9 pm I call at 8:58 tell them that I can be there in 5 min. They stayed open 7 extra minutes. Great service, clutch play !!!

Staff is very nice, store is clean. Used pharmacy for the first time today and they helped with my insurance and filled them very quick.

The pharmacy was quick to accommodate a last-minute prescription. Much appreciated!

they did for me great job whit the photos

Very nice helpful staff, quick in an out

Nice place, very quiet and awkward feeling, feels like I'm being watched! Pharmacy part of the store is great!