The UPS Store

This UPS location was great. The manager, Leidy, is the perfect example of what makes this store exceptional. Leidy went above and beyond to help with time sensitive documents and a delay in delivery. Not only did she track down the location of the item, she coordinated with the local UPS hub and recipient to allow for pick up. This was a complete success and no hassle. Leidy did all of this during a very busy time in the store right before Christmas! I can't thank her enough for her dedication and customer service. She truly demonstrates great leadership and accountability - qualities her staff can copy. She is definitely one in a million! Thank You.

I was helping a neighbor who is incapable of going to the store himself, return some items to Amazon. I ran into a couple of issues, and Leidy was so wonderful to work with. She was very professional and pleasant and very patient with me. My recommendation, give this young lady a raise!!

The UPS store in Romeoville is very nice & the employees are very kind and helpful. Great customer service and very friendly & professional to their customers.
Thank you very much for always making my visits pleasant.

They have great customer service!

Been using this UPS store for years they are very easy to work with and continue to exceed our expectations. I travel a lot and use UPS to ship items back and fourth Mike and team have always been very professional and never had an issue with their packaging and always handle our shipping needs quickly. They have been a pleasure to work with for as I said years now.

Not sure why this place has a bad overall rating but I have been coming to this UPS store for the past 5 years and have always, always had great service. The owner is there all the time. I've had anywhere from needing a notary to shipping packages and not a single issue. Very professional and friendly. Highly recommend!!!

I’m not sure why the reviews are not rated higher . I went there & Had a great experience. Leidy was so pleasant. I arrived at 8:40 & why she helped me with faxing 2 other people entered the store . She bounced back & forth effortlessly. She was a ray of sunshine so early in the morning. Very pleasant. Hope she stays there . I highly recommend this UPS store .

Mike provides amazing customer service.

The staff has always been friendly and helpful. You can get in and out within minutes with all your shipping needs.

Mike is awesome and always provides great service!

The associates were very helpful and friendly.

The customer service was awesome.

Very helpful and friendly staff!

Mike owner of this store is a Great Person to deal with… he is always ready for help….

Easy in and out thanks guys

Mike who works here is such a great help! Always friendly and super helpful. 10/10 recommend.

Easy to follow process

This is a great ups. The staff is friendly, helpful, and quick.

Mike runs the store and he is friendly,helpful,and efficient

Excellent service here for years!!!!