Walgreens

The representative was very friendly and we had fast service.

This rating is for the assistance I received from a Walgreens manager, and not necessarily for the store itself.

On July 28th, I went to the Walgreens in Mableton to purchase some at home Covid tests. They did not have the more affordable brands and so I ended up buying them (2) at $23.99 each. However, when I went to Target, I was able to purchase them for $9.99 each. As a result, I went this location to return them, as it was closer to me at the time. During the process, I was asked by the associate if I wanted it back on my debit card, I answered yes but then was quickly told that she was unable to do so and she proceeded to give me a store card. I asked if this could be reversed and she said no; I suspect she had made a mistake. I even tried to speak with a manager but he also said nothing could be done.

Unsatisfied, I called Walgreens customer service and put in a complaint. I received a call from Lenzi (a Walgreens manager for this Austell location) a few days later (August 1st). At first, she said it would be difficult to do, but she still spent countless time trying to find the best solution i.e. return my money to me as I had initially wanted. In the end, after a lot of back and forth, Lenzi was able to do what others had told me could not be done. I just want to recognize and applaud her for great customer service. Instead of taking the easy way out (saying it couldn't be done without at least looking into the matter), she took her time to see how best she could assist me. I hope to encounter more managers like Lenzi. Thank you again for all your help!

Always clean and the employees eager to help. The pharmacists hustle back there so I've never had to wait long for a prescription. Overall a great location for courtesy and convenience.

Great.

The Pharmacist and staff are absolutely amazing!!! Very friendly and knowledgeable.

I go out of my way to go to this Walgreen's Pharmacy.... specifically the pharmacy techs are incredibly kind and helpful!

The pharmacists were VERY helpful when I was in a hurry late at night.

Walgreens is an awesome place to shop and I think everyone should go there

I got my covid shot here. Great service

Always busy but always helpful and quick.

Great selection of items. Good prices.

They had everything I needed 😌

Overall satisfied with my recent visit

Pharmacy is amazing!

Always pleasant!!

Great

Everything is here