St. Charles Pool & Spa

I’ve been using St Charles Pool and Spa since 2013. I trust them, they have fair prices, and I would (and do) highly recommend them to anyone who needs help with their pool.

Can't say enough good things about St. Charles Pool and their staff. Everyone is ALWAYS super helpful, kind and go above and beyond to help whether it be in the store or while they're servicing my pool. Highly recommend!!

Great place. Honest and thorough owner and staff. Fair pricing. I highly recommend you shop here!

First time in. Ted and team were perfect in helping me determine what I needed to fix my noisy pool pump. They had all the parts and walked me through the ‘why’ for each part. Even greased the seal for me, a kind honest gesture that cemented my appreciation for they way they conduct their business. Saved me at least $1,000 on the project and the pump is whisper quiet, I am very grateful. I’ll be back! Thank you Ted and team, keep doing it right.

11/10 customer service. I broke a very specific part on my pump and they were able to order it and get it the next day. They went above and beyond after the order was placed by calling me and confirming dimensions of the part and tank, and even stayed open late for me so I could come and pick it up. This was my first experience with SCP&S, now I'll be a returning customer for all their products and services. Very friendly staff and very knowledgeable, happy to give them my business

Friendly and very knowledgeable. They test your water anytime you come in and always have the right answer for your pool. Thanks Ken & Family

A family owned pool store that will help you solve pool issues without trying to oversell a bunch of chemicals. Ken and family are knowledgeable and friendly. Best pool supply store in the area by far.

I can't say enough good things about this place. Ive been going here for the past 4 years and its hands down the best place to buy pool supplies. They are family owned and have the best prices and products. I had to purchase a new pump and sand filter this year and they have just as good as prices as online and had it all in stock.

I showed up with part numbers for pieces they don't carry (or don't keep inventory on site), but Kenny helped me tremendously by finding parts that would work. We needed those parts to install our lining, and would have had to stop & wait 2+ days for ordered parts to arrive. Thank you Kenny!!!

Kenny has brought this place to be the number 1 pool supplier around. He also has a tech, Andy, that is a cut above everyone else in the industry as far as knowledge. His counter people, ladies, are always willing to help and share their knowledge as well. Why would you go anywhere else. I travel 40 miles 1 way due to commitment they've mada.to their customers.

Great service. Kenny and the entire staff are willing to go above and beyond to take care of your needs. Fair prices and friendly faces. They get all my business, all of the time!

Hands down the most helpful, knowledgeable staff in the business. They have gone above and beyond to help in any pool / spa issue or question I've had. There is a pool supply chain store less than a mile from my house, but I drive the extra miles to St Charles Pool and Spa simply because it's worth it.

Great people. Very Knowledgeable and will provide free recommendations. Always willing to help. Prices are very fair. This is the place to go, even if you have to drive a little further. I have recommended them to several people and everyone goes away pleased.

Great service, Kenny and his team are awesome and honest. I've been a customer for about 10 years. I go out of my way to buy from them

Awesome staff, good inventory, a fun place to go, I highly recommend St. Charles Pool & Spa

Amazing customer service; great selection and extremely knowledgeable

I am a mile away from 2 other pool stores, but I make the drive to go to St. Charles Pool & Spa. They are extremely nice and very knowledgeable. They never try to sell you more than what you need and they are happy to explain how to fix things instead of trying to sell you something brand new.

Very knowledgeable staff and they are willing to share their knowledge with you. I love this place. Their prices are competative with the big box stores - get all your supplies here. They offer everything from salt to pool closing/opening.

Great service ,fast ,Kenny came and closed my pool himself as he remembered a few special needs with my cover . Thanks for the great service and putting me in on short notice . Will recommend to all . Keep up the good work

The value in their customer service and knowledgeable staff makes every purchase I have made at St Charles Pool & Spa an absolute bargain. There are several other pool store considerably closer to me, but I am done with them and especially the chain stores.