O'Reilly Auto Parts

I went into O'Reilly's yesterday to get a new battery for my car. I was greeted and served by a friendly and cheerful lady named Katherine. She was very helpful. She installed the battery for me. What a breath of fresh air. I think many of us have become used to people working at local businesses who behave like it is somehow an inconvenience to help customers, but this lady, IMHO, provided exceptional customer service. She is an asset to this business and one reason I will return in the future when I need something for my car.

They were very helpful and answered my questions without rushing me. Great customer service.

Great place super nice staff . Good team work. Several employees made me laugh and that always takes the stress of a broken car away Hana is a great manager

I came from outta town and the 2 young men there were awesome. They allowed us to use their tools and fix out vehicle in their parking lot. I highly recommend .... thank you so much to the young men who helped.

We ended up stuck on the side of the road and needed a u-joint, I called just a few minutes before they close and Josh went out of his way to get the part brought to me. If it weren't for him, my daughter and I would have been stuck on the side of the road all night. It's things like this that show there are still good people in this world.

The Manager, Sean and an employee name Asia (I think that's her name) made my day. Asia was great, she made a recommendation that was unexpected and would save me lots of money...over $200. She got Sean, the Manager involved and he made it happen. I am so grateful.
I've been there a couple dozen times in the last year and they are always on their game, and very friendly. Honestly, I can't stand going to parts stores but these guys kick a##. Asia, Sean, Ben, and Ira (the only guy ive ever met with the same name as myself) , thank you.

Hands down Awesome!
Always helpful with anything automotive when it comes to cars an trucks. Great selection of tools an equipment at very very affordable prices. Was easily able to switch out a burnt brake light in a couple minutes.

These guys at this location are great. The check engine light on my truck came on andvi drove to O Reillys and they did a free diagnostics on my vehicle, looked up the part needed and explained everything to me. And the part was really good priced as well. They took all mh worry away. Thanks O Reilly.

Nathan was amazingly helpful!! He went above and beyond to help us with our battery when I didn't even know how to get the thing out!! He was very welcoming when we came in and helped us right away. I've rarely in my life experienced someone so helpful and kind.

We stopped here in late April because our rental car’s windshield wipers were worn. With all the rain and all the driving we would be doing, there was no question that we had to replace them. We went to O’Reilly’s and sure enough they had exactly what we needed and the woman even helped us swap them out. Thank you! You made our travels safe!

Heads up, if you find yourself in this situation- the rental car company will reimburse you, just keep the receipt. In fact, Alamo doubled the reimbursement for the inconvenience.

I have had nothing but great experiences with this store. I have had battery problems lately and as an 85 year old new widow I was uncertain what to do. I checked with O'Reilly and the young lady on a Sunday tested my battery and recommended that I clean it and check the water levels which I did that night and if I still had problems, she suggested that I bring it back in. The battery worked great for another month then it died completely. Today I went back to O'Reilly to get a new battery installed. The young man who helped me (Brandon) was very pleasant and patient and had the new battery in place in a very short time. I would highly recommend O'Reilly Auto Parts in Sequim for parts and a bit of service as well. Great great customer service

That bruce guy is a asome guy he can run 5 computers at 1 time took care of all the customers and vary fast

Great customer service! The person I worked with got exactly what I needed and found me the best price. Even grabbed everything off the shelf for me! They were knowledgeable about the parts I needed. They also had a good demeanor. I'll definitely shop there again!

Great customer service. Also my windshield needed cleaned on the inside so I stopped to see if they had window cleamer. They had window wipes that I bought that did what I needed perfectly.
Recommend you stopping to see if they have your automotive needs.

Had an issue with a rental tool. It was taken care of to my satisfaction. 5 stars for this customer care!
O' Reilly's is the Alice's restaurant of auto parts!

Excellent customer service. Service is still top notch And talk to Bruce if you want the low down on the best service and parts in town.

We had a battery light come on during a trip home. Stopped in to see what we could do/get and found out they do free testing. This was a relief for us and we were able to confirm what was wrong and get the parts we needed. Thomas was a great help and even explained how to go about replacing the alternator. Much appreciated!!

Helpfully staff, clean store, well stocked for all your automotive needs. Fast shipping on most orders.

Comparing to the mess in port Angeles is not enough to day. Walk in you get a furm welcome with a request to help promptly after. Every one makes mistakes but an employee owned up to not seeing a part on the shelf and apologized for the inconvenience. Location is very easily accessible and plenty of parking.

Nice and helpful people.