AT&T Store

Amazing experience with Jose was able to upgrade my phone without raising my bill. The opposite actually he saved me $70 monthly. Extremely knowledgeable explained everything about everything!. Best experience I’ve ever had will be returning and asking specifically for him. Thank you Jose keep up the incredible work!

This has been a wonderful experience I’ve had with an AT&T staff in such a long time. Karla D. was such a great person to talk to. I really appreciate her time, patience, and commitment she put into ensuring that our requests were resolved!

Thank you to Harold and Daniel for there excellent help today! To get a brand new iPhone 15 pro max.

Karla was very helpful and extremely knowledgeable. She took the time to explain everything thoroughly and was very informative regarding all the options available. 10/10 recommend !

Sharp brilliant and excellent manager by the name of Natalia. Very please and satisfied she was able to lower our current bill over $100 dollars and get out a new service with all the money we saved!

my wife and I left so impressed we discussed her great service over lunch

Great service from Annie as well very sweet and kind showing us how to use new TV service!

Had an amazing experience today, Daniel the associate, provided me a great service helped me get the best deal possible for my needs.

Came just to pay a bill and KARLA lowered me $45 dollars on my bill. Exceptional treatment and very knowledgeable staff at this location. Can’t explain it but they just treat you so much better here than any other location! Great team of professsionals :)

Karla was very helpful and kind throughout the whole process. Would definitely recommend coming to this store for her spectacular service!

Very good customer service, fast service and thank you so much to Daniel M and the manager Harold He was so helpful. I highly recommended them.

Great help from Jose had a mistake in customer service because they didn't understand what I asked luckily he was able to correct it here in store and very quickly. Very kind manager Natalia too thank you guys Great team very knowledgeable nice people very kind

Anne was amazing! My partner’s phone was broken, and we needed a new phone ASAP. We left with a brand new phone, the exact model and color he wanted in under an hour. She was so quick and gave us so many options. She told us about promotions they had going on and recommended what would be best for us. I think I’ll be back next month to get myself a new one too !

Had a great experience and awesome service.
Jose helped me a lot with what I needed for my new iPad thank you Jose for your amazing service today.

Daniel was a great help. He made the whole process to upgrade my phone to a iPhone 15 pro max and quick! Was in and out of the store with my new phone and all of my needed accessories. 😊

Annie was so incredibly helpful! She is so knowledgeable, professional and kind. I would 100% recommend her. She helped others, then me for hours and still managed to help other customers. I was so upset when I arrived but I left a happy customer because Annie fixed my problem with my phones!

This store with Daniel & Natalia was a great experience. Not only were they expedient but they also saved us money on our bill. Great customer service.

Bryan Was a great Person to me and helped me out a ton when I didn't completely understand how my phone worked because of a recent update. He was extremely kind and patient and i hope to see many like him in the future.

Alejandro was the Representative who assisted me. He was extremely helpful very efficient and friendly answered all my questions and made sure I was completely satisfied. I recommend him 100%.

Marvelous experience with Karla and assistant manager Jose. They have the best people skills, friendly, very informative, easygoing and they have the patience of saints to show an old lady like me how to use my new iPhone. Got me a great deal on the phone and accessories too! Thank you guys ❣

Incredible service from assistant manager Jose. Set me up with Internet Air im only gonna pay $5 a month i was paying $70 in comcast. I live in Homestead and will only be coming to this location from now on truly kind patient and knowledgeable employees here thank you.

Daniel of Trail plaza AT&T advisor, excellent advice, human warmth, appropriate tone of voice for customer service, it is gratifying that they serve you in this way and make you feel very comfortable.