UScellular

Jayden was a great sales person. He was friendly and helpful. Quick process to add a line.

I had questions about my bill last month and this month. Last month I called 611 and unfortunately there was a language barrier between the customer service rep and myself. However, I kept on the phone with her for about 2 hours and still didn't get my questions answered. When I looked at my bill today, I figured I'd just call the store and I spoke to Chris P. Let me tell you that man went above and beyond to figure out what was going on! He even told me to call him next month to let him know if the bill made sense to or not. I just wanted to tell him Thank you and let you all know how great he is!

Went in about thirty minutes to closing. I was greeted by staff Omar. I asked if he would help me, as the last time in this store was less than a one star rating experience. Right away he said that he would with a smile on his face. He let me know that he would get things going even with closing time soon. Omar worked with my phone until he had things working for me again. He took the time to tell me about other phones I might be interested in, in the near future. Omar changed my perception of the Waverly store with his customer service. I had said I would never step foot back in the store after my horrible experience with a gal when attempting to purchase my plan. So Waverly Branch, Omar needs to be thanked, (pay raise) as he gained a buying family back to your store. To any future customer, I would recommend asking for Omar when you walk in the door. You will receive amazing customer service!

We had bought a high speed internet service last week from Chris Perry. Upon further review. We decided we didn't need it. Upon return, Chris was very polite in our request to return and very helpful

My family and I went in to trade our phones for newer ones. We had Chris and he did such an amazing job! He was quick, efficient, and very friendly!

We were in recently to discuss options with our damaged phones and potential plan changes. We worked with Marcela B and she was EXCELLENT! Incredibly knowledgeable and friendly. I was very pleased with our experience. Great job, Marcela! and thank you so much for helping us!

I was helped by Jake Johnson, I believe he was owner of the branch. He was so very helpful! He was very knowledgeable about the phones and plans and even helped me set my fantasy football line up. I rate it a 5, but Jake is surly a 10 in my eyes.

Chris Perry provided excellent customer service. It is so nice to know you matter as a customer. Highly recommend Chris for all your cell phone needs.

We had a very good experience with Benny!
Very helpful, and extremely informative as to our plan and getting us the right plan/phone that worked for us.
Thanks for your help Benny and make sure you ask for him if you are in the store!

We had gone into UScellular to get my phone number changed. Chris Perry was very friendly and helpful. I would recommend him to anyone.

Beni I believe the store owner was great to work with! Greeted me right away and help me pick out the perfect phone for my stepson. Definitely will be back! 5 stars 🌟

Chris Perry provided excellent customer service! He went the extra mile to help us. Highly recommend.

I'm not very tech savvy so when I need to upgrade my phone they are able to tell me which one would work best for what I need. The manager is really great to work with as well as choy. They also have tablets you can add to your service which is nice too.

Very nice personality and very knowledgeable. It was a pleasure to have her help me. Olivia is an asset to your store.

Creighton Robinson gave us exceptional service! Very knowledgeable and helped make the decision making process easy. Great employee!

They really took the time to fix my account and explain things to me. And he had a great personality. Thank you

I worked with Beni he was great. He understood what my needs were and was able to give me the information I needed to make an informed decision I am very pleased with my S9.

Excellent customer service from Chris, Derrick, and Cole. Very helpful, friendly and professional. These guys are good!

One of the finest experiences I have had in a while. I retired from the services profession and the service from Beni was exceptional. Recommend highly.

Chris Perry was wonderful to work with! Great customer service. Thanks, Chris!