O'Reilly Auto Parts

Always helpful! Fernando was great! Initially I went to Autozone, To recycle a car battery. autozone told me they could not recycle the battery. Fernando at O'reilly's took the battery for me and gave me a $10 store credit where I bought many items for my car.

Raced over here after finding that one of my headlamps was not functioning while traveling on dark, winding roads. O’Reilly in Sausalito was one of the few places open at 7:30 AM on a Saturday. Fernando not only determined the correct part, he graciously installed it after verifying that it could be done easily and swiftly, as he was the only one in the store at the time. It turned out that both my high beams and my low beams had spent or damaged bulbs, so he took care of both. I really appreciate his help and his knowledge. He was friendly and responsive, and I can’t thank him enough.

Manager Fernando could not have been more helpful. He found every part. Searched details for my repair needs before i could ask. Referred me to trusted mechanics. I’ll be recommending the new Marin City/Sausalito O’Reilly’s branch to everyone for their car parts and professional needs.
🙏🏽💙🤙🏽

Went in with a friend to see if they could check the battery, alternator, and starter. Fernando accomplished all three test and offered to call a regular customer nearby that could check the starter. I worked in customer service for 25 years and Fernando offered superb customer service. I am going to call his manager and Corporate Customer Relation to report our pleasure with Fernando's assistance.

This is the best O’Reilly ever! Jack is incredibly knowledgeable and the entire staff is very helpful. It is wonderful to have them in the neighborhood. I’ve been in a few times now and every time is 5 stars or above!

Excellent service!!! Fernando went above and beyond to help me with my car! My second time to go back, all the other staff were just as friendly and provided excellent customer service. Great store!

The Sausalito is fabulous. Jack was awesome!
🔴BUT the O'Reilly store next to the freeway in San Rafael is among the worst help I've ever known. Sandra and the management SHOULD BE FIRED.

Great store! Great location. Walked in on it's grand opening day and the nicest most helpful young man by the name Fernando helped with what i needed today. He is so kind and helpful. Will be coming in again in the future.

Bosch wipers supposedly compatible with my car came with the wrong wiper arm adapters. Completely frustrated, I asked for help and the guys came out and installed them for me with an adapter from a different product. Super impressive, thanks guys!

Above and beyond. Nice store, super knowledgeable staff and great prices. These guys saved me a trip to the mechanic. Highly recommended!

jack, Fernando, Ricky always great, always helping out out of kindness, suggesting to all friends and family.❤

great service, nice to see an auto parts store in southern marin.

amazing service!very helpful and friendly!

Helpful and fast

I went one night and the guy was rude and had Darrel hold a part and he wouldn't look it up or anything he said Darrel isn't hear and can't help me I think his name is will white guy at night SHOULD BE FIRED EVERYONE ELSE WAS VERY VERY HELPFUL TO ME THANKS GUYS