GameStop

I've been coming here for the past week to ask questions, I'm buying a nintendo switch. The guy up there is always offering assistance and never hesitates to answer my questions. I was never pressured to leave even at the time their store closed one night. Warm welcoming gamestop

Omar was fantastic at helping me out today! We were using klarna and having issues with them and he even stayed an hour after they close to help us figure out what was going on with it and what we were doing wrong. He helped us out through it all and was even calling their customer service and manager to help us. That right there is true customer service! That man deserves some praise and would without a doubt I will be coming back more often as long as he works there!

Amazing deals going on right now for use guys, I bought 10 games less than$100

As a grandma I was looking for help with characters I did not recognize.
The young people working at the desk were extremely helpful. Not only were THEY helpful ? a couple I had spoken to in another store found what I wanted and asked the associates AT gamestop to hold the stuffed animal for me as there was only 1. The young couple then came and told me That they found it. Where it was and that they had it put back for me
Everyone helped this. Grammy be a Christmas hero

I want to give this store props. I bought a game thru the app on Black Friday and did store pick up. Never received a confirmation to pick up email. So today a week later went to go check out what happened at the store. Very nice lady let me know it had cancelled. She let me know she did have it reserved for a while and still had it in stock. I asked if I can still buy it. She said of course! But it did go up but she would honor the prize I had initially purchased it since it seemed my email wasn’t up to date. Really happy about my experience being it was the first time I’ve gone to this location. Will definitely be back. 🙌🏼🙌🏼🙌🏼

Colton was a great help, and he knows his store very well (including stock). He can handle helping multiple customers at the same time, answering the phone, and providing excellent customer service all the while.

A young man named Oscar helped me. I bought my kid a Nintendo switch. I’m a gamer myself but I know nothing about the switch. He helped me pick a trio of games for my soon to be 4 year old. I also called the store the day after to make sure the manager acknowledges Oscar

Angelina is so knowledgeable and friendly. Helped me pick out a new game and got the one I had on hold. Very neat store. You guys need a new notebook binder...

I've been shopping at this Gamestop since it first opened some years back (I was actually the 100th customer so that was pretty cool) and there is absolutely nothing to complain about. The employees are very knowledgeable and kind, and they will help you with whatever you need. I got a free game through an offer and I couldn't decide what to buy, and with such a large selection and limited interest, I was in there for a while. While most people would have been very irritated at this point, the employee helped me and finally found a suitable game. If you ever need help or input for anything gaming, go to these guys. They'll be happy to help and you will most likely walk out with a solid, informative answer.

Colton is the BEST EVER!!!!! I wish he managed rockwall location. He took care of something that didn’t even concern his location. He listened and offered a solution quickly. He also contacted Joel the District manager for me to make sure the issue at rockwall was handled! You talk about high high customer service beyond reproach. Colton is that guy with chick fi le “My Pleasure” values!
Thanks again Colton!!!! You want old fashion customer service go see Colton at Rowlett!
And Joel DM was great also he listened, sympathized, was calm, explained what happened offered a true solution!

Super helpful staff with great knowledge. They always go overboard to make sure I get the best used games with the best artwork and game cases. As a collector of video games I know I can go to this location and get a clean copy of most games they have in stock.

Got a Christmas present for my grandson here. Easy gift. The staff knew what He would like but suggested the gift card so he could pick out exactly what he wanted! Good advice!

Got TOTK here and the cashier was very helpful, would visit again.

Very friendly staff. Even though I purchased a large stack of used Xbox 360 Kinect games they were very polite and handled my checkout quickly and painlessly.

I get all my games here and usually keep a membership going for the sake of $5 coupons. Service has always been good.

Colin was exceptional at helping my grandson with his Pokémon purchase. Thank you!

Friendly and helpful. I got just the game I was looking for, not an easy task as the game was made in 2014 for the Wii game system.

Was super helpful and able to make my online return and get a full refund. :)

Always great customer service. Very clean and organized store.

Great selection of games. Even pc games. Employee was beyong helpfull new his info.