McDonald's

I was not a fan of this place when I first moved to the area, I was not even going to leave a review until I saw Tina, the energy in the restaurant was low and felt like people didn't want to be here. In comes this young lady and you hear everyone get excited and welcomes Tina to work. That type of interaction among employees towards another shows what kind of person Tina is. There was a new person being trained and she walked in and saw it, she acknowledged the employee and instantly became encouraging towards her coworker/employee. They use to beat me down with wrong orders, in drive thru & when going inside. I have learned to just eat inside to guarantee my order is correct lol. Tina you saved this place, I have never seen you before but now I know what time to get here to eat, you made this a pleasant visit and didn't even do anything for me directly. Keep being who you are, you never know who is watching. I hope they give you every raise you ask for, better yet, I hope they give you a raise and didn't have to ask for it!

The greeting here is fabulous. They do not have cell outlets. Then when asking questions they are noy friendly. Then they dont have on tv..their ice creamsare very small. The cookies look good. The store mgr. Was the very nicest of all.
According to Alex and Devlin the employees of this Mcdonalds are the best. So there is why i give this mcdonalds 5 stars. Now even here you can get Mc ganged banged. Lol ive serious. Only at Mcdonalds.

I have never seen another McDonald’s like this! As a parent, the play area is to die for! It is so spacious and clean. I took my 2 little ones and it wasn’t crowded at all. There are many options for seating, and even colorful stool options for kiddos. There is a family restroom in the play area that was surprisingly clean. Although I didn’t have coffee, there was an employee there that was walking around refilling cups. We were here for about an hr and a half and really enjoyed it. We will be returning again.

Fast at lunch time, in and out drive thru in less than 3 min

You get better service at this one then you do any other McDonald's around the area and that my kids get to play at the same time

This location has done a Major Facelift and looks like a staff change. Still the same food selections. l am doing more of a review on the staff. Hector the manager or shift leader during lunch time, l don't know what lt is about him but the place is always spotless and with his genuine friendly personality with the customer and staff. The staff seems to be ln a very relax environment and gets the orders out faster.
So good job McDonalds

Now on the new kiosks, l see a lot of space wasted for customer seating and not enough walk thru traffic to have 2 for this location. As a suggestion install one in the playground area makes more since. That way the parents can just go in order and wait for delivery ln the playground area.

This is honestly one of my favorite McDonald's to go to. The food is always fresh. The staff is always helpful and nice. The place is always clean. The bathrooms are always nice. I seriously can't mention one single negative thing about this McDonalds. Even if you dont like McDonalds, give this one a try and prove me wrong.

Best fast food breakfast, friendly staff

I am very grateful that they made lunch for me early before they were serving lunch. I was on my way to eat lunch with my son at his school and it starts at 11 and I needed to get something beforehand. So they were a lifesaver to accommodate me.

Line was super long but they were turning out order very quickly and efficiently. Order was all correct which is a miracle at any McDonald’s. Food was actually fresh as well. Overall a very decent experience.

I come to this McDonald's at 3503 Lakeview Pkwy Rowlett TX almost every morning in the Drive thru on my way to work. When I get to the Drive thru window, most days I am greeted with a big smile by Miguel. He is always friendly, courteous and makes me laugh. Customer service is very important to me and he makes my day. Miguel is a great employee!

This McDonalds in particular served the best fries I've had in a long time. Perfectly crisped, browned just right & piping hot. The personnel were equally great. They were swamped but you would hardly know it. They all remained cheerful, friendly, helpful & quickly managed to get us on our way

Just got done eating here for the first time. We ate at the restaurant. Food was hot and fresh at 2pm. Service was extremely friendly, even going so far as to dig out a toy my son didn’t have yet. Facilities were clean and employees were constantly checking tables and floors. Would come back.

Ordered ten burgers and the guy at the window said we were slacking.
Cool guy 8/8

Nice clean and fast! Great store

😎

Always fast and friendly people working here during breakfast time during the week.

The place was clean and spotless service was awesome and it had a family vibe to it.

Friendly & prompt service. Management engaged with staff and helpful in quick order processing. All employees greeted me with smiles. When social contacts are limited these days - made my day.

Love ordering from the app. It's quick and simple. Customize your order with ease. Food is ready and hot, delivered with friendly customer service.