Cricket Wireless Authorized Retailer

Awesome service. Jerry and Maria really are knowledgeable and got me set up with my phone in minutes. The phone I brought in wasn't compatible anymore so Jerry hooked me up with a new phone with 5G service. I've been using the phone for a week and no problems at all. Enjoy the cigars Jerry 😎😎. Thank you.

I'm so excited with my new phone. Maria and Jerry was extremely helpful and patient with me. Answered all my questions and Maria got me into A great phone with all my protectors, and also generous with her discount. I fully recommend this Elmwood store! Thank you guys!

The staff were very knowledgeable, helpful and pleasant. They helped me select a new phone and set it all up for me, transferring my information from the old phone . This was my 3rd experience at this location, and all of them exceeded my expectations.

Let me tell y’all something. This is the best cricket store in Buffalo N.Y. When you open the door you get greeted by the best sales person ever ( Jerry ). Very humble and outstanding. He makes you feel like family. I be recommending this store to all my fam & friends. Keep up the good work Jerry. I even sent a thank you gift just to let him know how appreciative I am for giving me a good service.

I've been to many cricket stores in buffalo, but this one on Elmwood is by far the best experience I've had. The guy with the tattoos is the most friendly and knowledgeable rep I've encountered and he makes the time in the store exciting with his energy and positive vibes! I will recommend everyone to go see him, I think his name is Jerry. Thanks again for the experience!

Had a great experience at this store! After I had a frustrating call to Cricket support that didn't solve my problem, I visited this Cricket location where all my problems were solved by the awesome staff! Thank you!

I'm extremely happy with my service. I'm from Canada and I can truly say that my experience with Maria was 10 ⭐. Thank you for your patience with me recommended the Elmwood cricket wireless shop.

I was at the ups store next to the cricket store and met a young lady by the bame of Maria, she was kind enough to answer some questions I had about my phone, not being a Customer of cricket, she was so helpful that I am coming back and switching my service. Overall, I rate this store a 6 just on friendliness. Thx again.

Jerry is incredibly knowledgeable and kind. Helped me with my phone and convinced me to upgrade my phone. Best advice and investment I've made recently. Thanks Jerry for your help!

The Cricket store in Price Rite Plaza is WONDERFUL!! The staff Maria, Jerry and Chris are so helpful and knowledgeable and patient. Thank you so much for all of your help. Much appreciated!!

Maria and Jerry are truly the best cricket employees I've ever met, they went above and beyond to help me and my family with a new phone and I highly recommend going to the Elmwood location...you won't regret visiting them

Came to cricket on Elmwood and i had the most amazing experience with Maria. I will be back to upgrade my device and refer my friends and family.

Jerry is my main guy to go to in any location. Amazing man! Thank you for what you do for our community!

Great place! Drove an hour to get a phone there. The staff was very pleasant and knowledgeable. Highly recommended.

Jerry has been really helpful even after months of not visiting the store, I recommend everyone to go visit him and the young lady there.

Walked in the store today (27MAR2021) looking for information on an upgrade and the worker by the name of Darrell, was really patient with me (I'm not one that is easily conned into buying "whatever"). He was very knowledgeable, kind, had a sense of humor and a TON of patience. Awesome customer service. Glad I made the decision on stepping in!

I love coming here because jerry is very great to work with & he helps me a lot with all my phone problems so I’m very grateful for cricket

Sales personnel James at this Elmwood Avenue Store was extremely helpful and knowledgeable about what upgrade I should get that was in a reasonably priced range and just as good as the top of the line Samsung Galaxy phone the S20. James the salesperson went out of his way looking for a Samsung A52 that was currently out of stock at the Elmwood location. He also advised me that phone insurance should be switched to my new phone and went out of his way to find a phone cover for my Samsung A6 because that is the phone I will using when I'm out. It was the only one he had in the back storeroom. And he diligently looked for it for about 20 minutes. I offered to pay for it but he threw it in free of charge! I was very pleased with Salesperson James and his knowledge of going beyond a sale and taking at least a week to track down the last available Samsung Galaxy phone in that series in stock in Western New York!

Great customer service she got straight and help me upgrade to a iPhone for the same price

Maria saved me $30 a month on my bill 😇 love her customer service