SEPHORA at Kohl's

poor customer service from the woman working the closing shift. i was looking for gift sets for men and she claimed all they had was a silver box. you couldn’t see what was inside the box and she was too busy gossiping with another employee to mention what exactly the gift set was. i figured id quickly look around while i was already there and she followed me around the store and decided to stand there and watch me as as i looked for bronzer. the shade i wanted was out of stock and another shade was missing from the display. even mentioning this to her she offered no help. usually an employee would check for availability at other locations as well as provide assistance with showing the product missing from the display by taking one from out of its box. she however did nothing except continue to stand there and watch. i had never been to this kohls before so my first time unfortunately ended up being an uncomfortable experience due to her. i get that employees want to go home but you’re being paid to work till the end of your shift so it makes sense to do your job till the end of your shift. and i doubt staring at customers while being utterly useless is part of your training. the store was practically empty. do better.