Smithland Pet & Garden Center

Seeds, plants, gardening tools, bird feeders and plant and animal food. So many great things all in one place. And the staff are extremely helpful and knowledgeable

Incredible staff this past Saturday morning! We were greeted when we came in, and when we needed assistance on a recommendation for a good dog treat, a staff member went out of his way to lead us to the good stuff. We also got a bale of hay and the team member stationed outdoors in back was responsive, friendly and loaded it in the car for us. Happy with this location and wouldn't hesitate to return! Thank you!

I really like this store but I have had 2 bad experiences with the staff at checkout. Being in the retail business myself I am always aware of how the customers are treated. On two different occasions I was not charged for an item. The first one was a $90.00 cat perch which I didn’t realize the mistake until a week later but I drove back and paid for the perch. The 2nd time I was not charged for a $38.00 large bag of cat food. Luckily I checked my receipt outside and went back in and paid for the food. I know people make mistakes but I was not even thanked for coming back and paying for those items. A little appreciation goes a long way. I know it seems like a small thing but it does stick with you.

Had to change my review. One day after I posted the above review I received a phone call from the store manager who was very nice and concerned about my experience at his store. I was very impressed and appreciative. I will definitely be continuing to shop at his store. Thank you!

Ive been coming to Smithland for months for guina pig bedding, hay, dog treats and food for my cat. Employee Camden has been extremely helpful picking out the best dog treats and even helped putting the hay into my car.

I just moved to the area recently and let me tell you this place is a step above the rest. I was in the location this past week after going to 4 other pet stores in the area. To be quite honest I walked in and was confused, Pet Store and Hardware as I had never been to an Agway before I was prepared to not have anyone know anything about pet food. That is where I was wrong, I got the best education on Pet food I have ever received. I spoke with store Manager Mike and his assistant Marissa who’s knowledge on pet food blew me away. I walked in having so many issues with the food I was buying being out of stock and my dog being very very sensitive even the vet was at a loss. I ended up purchasing Instinct Dog food after hearing all the benefits with it and even hearing that instinct was the brand Mike is feeding was reassuring. As I was checking out we ended up talking about lawns and that’s what took me over the edge. Not only pet knowledge but, they knew about grass. The conversation and tips and tricks they each gave me were amazing. Something I would have never gotten at any Home Depot or Lowes. Mike and his team got a loyal customer out of me!

Spoke with Brenda at your Regional Customer Service call center and she was amazing to do business with! One of my locally mailed Agway coupons I had erroneously let expire; Brenda updated my e-mail info and issued me a new coupon and also advised me that I had other promotional coupons available. Very helpful and efficient......Nice to see these days especially!

This place is great , Friendly staff and huge inventory, The manager Dave goes above and beyond to provide excellent customer service.

Very nice people that work there. Much bigger than the store in North Haven. And, since new manager was put in North Haven, that store has become very unfriendly. He never smiles or greets customers, and staff on floor have become very unfriendly and unhelpful.

Always a great experience! Great staff!

This store is awesome! The staff are always in such a good mood and they are happy to help with what ever I am looking for. I am also excited about the new food line they have.

First time at this Agway and certainly not my last.... Had everything I was looking for and few things that wasn't but decided I needed !!
Super helpful and informative staff. Clean store with large inventory

The store is well stocked and clean. Staff is friendly. Plenty of parking and easy to get to.

EXCELLENT! Staff friendly .....loves my dog.
They have a better selection of dog items than an actual pet store! Is my place to go now- rather than Pet Co. or Pet Sense...... THANK YOU

Friendly, helpful employees. Nice selection to choose from. Decent prices

It's a fantastic store, go check it out. All kinds of gardening and pet supplies you can think of that are competitively priced.

Helpful friendly staff and well stocked store. They seem to have even more plants this year.

Staff is always very friendly and helpful! Always feel welcome when I come in.
Abbey is also always so great!

Good, friendly service, well stocked. Fair prices. Convenient location

Helpful staff beyond description! They know and love animals. Come with questions, leave with a smile.

This store is the bomb. Tons of cool stuff, good sales and very good prices on pet and chicken necessities.