Verizon

I’ve been a TMobile customer for a while, and I decided to merge on my husband’s Verizon account. He also decided on a much needed upgrade on his phone. John helped us change everything over and managed to make it as easy as possible for us by handling the data, activating everything, and making sure everything was as seamless as possible. We also decided to upgrade my phone and IPad, and he made sure we were getting the best deal that we could. In all, John was a great guy, an amazing resource, the store was not too busy, and in general, a surprisingly positive experience!

Shelby did a great job explaining things and being thorough. Very helpful with putting apps on my phone to make sure I was ready to go! Highly recommend Shelby and this store.

Excellent customer service and great knowledge to help us! We had two visits in one day. Shelby not only had great service - he made us feel welcome and offered product knowledge and support. We ran in to a small issue later in the day and we were back for more help from Shelby! Thank you for your care and support - we will be back

Shelby is awesome! super knowledgeable and doesn’t make you feel pressured about anything. Takes the time to explain your plan and phone choices to which would be best suitable for you would highly recommend him for any of your needs!

I could not recommend this store more! Alex was wonderful to work with and helped me with everything I needed from start to finish. I just ordered the new iPhone 15 and Alex called me as soon as it showed up. I only had a short amount of time over my lunch break to set the new phone up so Alex and Kristin jumped on board to help me get everything taken care of. This store is the best option for any of your Verizon needs. Friendly and extremely knowledgeable staff, and you can actually get an appointment there in a timely manner unlike any of the other Verizon stores nearby. Thank you Alex and Kristin for all of your hard work, keep it up!

John was ABSOLUTELY wonderful! His service was fantastic. He spent time with us, making sure every detail, every accessory, every possible step of the phone transfer was handled perfectly. Fabulous customer service! Will be back in the future!

John was very helpful patient, and knowledgeable! His coworker was also very helpful. I definitely will keep this store for my Verizon needs.

John and Shelby are amazing!! They take such good care of their customers and are super knowledgeable!

I came in with a broken phone and all my kids and Shelby was VERY accommodating. Talked with my kids, was very kind and patient, and also fixed my phone! So amazing!

Had the greatest experience today at Verizon and took unbelievable care of me, unbelievably respectful and considerate, very well people skills and always kept thing moving along smoothly. He was unbelievable and helped and answered all my questions and had a good laugh, definitely some of the best customer service I have ever experienced in my life. Glad to be with Verizon

Alex was very helpful with getting my bill sorted out and I even walked away with a free upgrade I didn't know I had! Great store. Very friendly staff

John was helpful, patient, & knowledgeable in making suggestions and helping my husband and me purchase and swap out our phones.

Kristin Mills and John Kowerduck were truly amazing. They went above and beyond to help me, even staying late to help solve the issues. I couldn’t recommend these two more and if I ever need to go back, I will wait until either of them are there. This was a much better experience than going to the Verizon on Alpine.

Shelby and John are the best people to work with at Verizon! I would recommend them to anyone!

Top notch customer service! John was very professional and made the phone purchase quick and painless.

I will not go anywhere else. Kristin is the best I've ever worked with. She goes above and beyond with attention to detail and is super helpful anytime I need her! Thank you Kristin!

Shelby was awesome! Even though busy was polite & professional!

Shelby stayed extremely late to help set up my phone and did an amazing job!

John, was great he took time to make sure we had everything covered on our new phones and no hi pressure selling. My wife and I bought new iPhones 14 we highly recommend them every one working there was was so nice.

Two separate people have helped me at this location so far. John and Shelby! Both were super helpful going over my bill with me. And even gave me some pointers on how NOT to accumulate additional charges… I think this will forever be my location of choice… way better than the corporate offices!