Big Lots

I love this store, quality items definitely and at a fantastic price too. One of my husband's favorite WWE wrestlers just passed, and a year ago, I had gotten him one of the guys' action figure somewhere else. But we recently went here and found 2 others that were different and one of them isn't even made anymore so that was a huge bonus find for him.

This is a very big store and the workers are always helpful, they have great prices and a variety of items from furniture, electronics, clothing , health care products and food

I just want everyone out there to know if you ever need anything at this store. See Paul. He was the most amazing salesman in the furniture department this evening. He went above and beyond what any other furniture company would do. This is a great location. Lots of other shopping in the area but this is a great go to store. Also, I had the pleasure of dealing with Matthew the night before. He was just as nice and pleasant. But Paul just takes the cake on customer service

New location is very spacious and clean, the variety has increased. Prices have gone way up and their sale items are not that many. I'm going to blame the economy on that

Always a fun store to visit!

One do the better Big Lots that I've been too.

My father and I went there on Sunday looking for a queen box spring, the store was said to open at 10:00AM but the doors opened much earlier. We were kindly greeted by a gentleman who was super tentative, kind and all around great at his job. We did not catch the name of this gentleman, assuming he was the manager but he was great to work with. Got us the box spring super quick and we were in and out in under 10 minutes!

We have been searching quite some time for the perfect seating in our living room. Last weekend we walked into a Big Lots near where we live and saw a floor model of a gorgeous day bed at a reasonable price. It was late and the furniture department was closed so we went home and did some research online. The next day my wife called around and was able to locate the same bed at this Big Lots location about 30 mins away from our home. She was helped by a man named Paul who went above and beyond to put aside a unit for us, label it as reserved and exchange numbers so we could contact him if we needed anything. Last night I had a thought to give a call to our local Big Lots one last time as it is less than 10 mins away and would have been easier to haul a bed home from. This morning upon calling a man was nice enough to go look and did find 1 remaining bed of this model in stock. He put my name on it and I told him I'd be down in a few hours with my friend and his truck. A few hours later we did arrive only to be greeted as "those people picking up the daybed with no hardware". No hardware?! No one on the phone bothered to tell us that. Had they found out after the fact no one bothered to call us back. A man wearing all camo apologized for the other employees mistake however there was nothing more he could do. Now my friend was on his way to the wrong store and would have to reroute to the one that is further away. This lead our journey back to Phillipsburg. Upon arrival we were greeted by Paul who knew exactly who we were. In fact, quite a few employees knew of us and the day bed that was being saved. It instantly made us feel cared about and a little more than your average customer. Paul was warm, welcoming and positive to an infectious degree. We had a nice chat as we paid for the bed and he found an employee to assist us in loading the bed (Collin, whom was also very pleasant and had cool boots!). Paul then took us to see our package as we waited for my friend to arrive and even helped us pick out the best mattress to go with the day bed. This was quite possibly the single best display of customer service I have ever personally experienced. We were made to feel not only like valued customers but as if we were close old friends. As someone who has worked in many various fields of customer service over the last 15 years I can gladly say this crew and this store does things right. Truly an incredible turn around from what was looking to be an awful outcome at the other store. Thank you so much again for all of your help. We will remember you as we enjoy our beautiful new daybed.

The experience was excellent, the people were very professional and went above and beyond. The customer service team, Paul and Seabass were so pleasant and friendly. Thank you to of both these store managers for helping us shop and find our perfect furniture.

Today was our second time visiting the store and Mr.Seabees give us Excellent customer service very friendly!!!! patient and helpful in helping us find what we were looking for. His Answers were clear and where necessary detailed enough for us to make a decision. Other employees should learn from his attitude! Would definitely attract more customers!

The new store is great. The store is clean, neat and orderly. Products are easy to locate. Prices and sales are good. For what you may not be able to find, it's probably available on web site.

Big lots has a good variety of items and the prices aren't too outrageous for most items. Great grocery section and the seasonal department is always on point.

So glad they opened this new Big lots location! I wouldn't set foot in the old one, but this one is so neat and tidy! They have a variety of items, some of them are priced a little better than others, but overall a great place to shop!

As I was shopping online, I noticed the merchandise I was searching for was available at Stewartsville location. The staff is always helpful and willing to offer information. The manager, SEABASS, is consumer oriented. The store was organized, well stocked and offers great prices.

Wendy the cashier was very helpful I had called to see if they had coke a cola calendars she took the time to go look and held it for me till got there she was nice to do that thank you.

Beautiful, spacious new store. Employees are very helpful and helped load our new couch into our truck. Happy to have this store in the neighborhood.

Big lots has a large selection of indoor and outdoor products..plus essential groceries, Haba and furniture too..

Furniture manager was very helpful helped me with the purchase. Employee was there to load it in the morning.

New store...loads of inventory...Great Staff!
Love This Big Lots!

It's surprising to see new things every time I go there. Also tell people I know about the place.