The UPS Store

Khara help me with sending a package to Amazon and she helped me with printing several important papers. Khara’s customer service skills are excellent‼. Khara is knowledgeable about UPS packaging, shipping, use of the app etc. Khara took her time with me, explaining everything and answering my many questions‼. I return to this UPS store because of Khara’s friendliness, she make’s customers feel welcome and comfortable. I will be recommending this UPS store located in Purceville, VA to everyone 👍
Thank you, Khara…you are appreciated 🦋

Out of all of the UPS Stores, this one has had the friendliest and most helpful staff. The two boys Shack and Mohammed are very good at their job and are very kind and respectful.

Andi, Khara, and Ella went above and beyond helping me ship several extremely heavy, oversized packages. From recommending the shipping method that would help save me money to lifting and boxing it all (not an easy feat), they were helpful every step of the way. So happy I came here to ship, and happy to have received their excellent customer service!

Stephanie went above and beyond to help me with a print order for my daughter's wedding. She's the best!!

Always great service, not sure why some people had unsatisfactory experiences.

This is a very well run store. All of my interactions with the staff have been extremely positive. Not only are they respectful, but they actually CARE to do a good job and make the process as painless as possible.

In a sea of poorly run businesses you have to interact with on a daily basis it is refreshing to know you can go to the UPS Store in Purcellville and always get repeated great service.

I always get great service here. Charlotte is awesome

Natalie and Jeffrey were so helpful. They collectively helped me with my print job. Will be coming back very soon. I love Gavin!! <3

All of the staff are friendly, helpful and professional. Andi went above and beyond during my last visit. Thank you!

Michael and the rest of the team at this UPS store did a great job helping us pack and ship a few special and fragile items across country in the most affordable way. Very knowledgeable and friendly group. We will be back whenever we need to ship. Thank you all!

Needed to print something out after my home printer broke down and I needed it for grad school the same day. The staff was super friendly helping me get it printed. Have also dropped off many apple care shipments at this location and it's always a breeze.

Staff is so helpful and very friendly every time

We purchased antique China from an antique store. The store owner delivered it to the UPS store in Purcellville I had called to arrange shipping. The employees were very courteous and helpful. It just before Christmas and I told them I was not in a hurry I just wanted it all packaged and delivered intact. They called 5 days later and told me it was ready to ship. It arrived in Idaho as expected and when opened we found every piece double bubble wrapped and not 1 piece was damaged. We were very pleased with the service given by the employees of the store.

Perfect service, in and out in a minute. The lady (didn’t catch the name but she had blonde hair) was friendly, quick, and efficient at her job. 10/10 would return an Amazon package from here again

We have used UPS in Purcellville for everything. From printing out work related presentations, shipping documents, notary services to the obligatory Amazon returns, they have delivered each and every time with the same quality and service.

I’ve been to this location multiple times. Employees are always very professional and kind. Andrea helped me with notarized some documents even though I came in very late. Appreciate the great customer service and going above and beyond. Truly amazing and kind.

Had a very bad customer service experience at usps trying to drop off postage paid packages close to closing time (they locked the doors prior to the posted 12 pm closing time then refused to take my packages, which were already postage paid) so I headed down to UPS. Always pleasant and helpful every time I go in there. Took my packages and thanked me for coming in.

The customer service here was incredible! The lady at the front spent over 20 minutes helping me figure out a shipping issue -- and did so with a smile. I will definitely be a return customer.

Wonderful store...friendly, courteous and professional staff. A truly pleasurable experience in getting photos taken for my passport. I'm elderly and staff went out of their way to make sure I was completely satisfied. This is my "go to" store for any future needs.

Andi was very patient with my many returns. She's very good at her job! Thank you Andi! 🙂