The FloorWorks

We are very pleased with the way our floors turned out. They look fabulous!

The installer, Larry, did an awesome job. Everything looks great. The gentleman was very nice, professional, and we felt very comfortable with him in our home.

We recommend his work & Floorworks to everyone who sees our floors.

The Floorworks has been and still is top quality with excellent craftsmanship. Darn, but they are busy so scheduling was difficult, but definitely worth the wait. Highly recommend them. All persons I came into contact with were professional and excellent at their jobs. Excellent choice for flooring.

Good people, great service.

Great local store for all your flooring needs. They recently installed a bathroom tile floor and it looks great.

Great job refinishing the hardwood floors in two rooms. The work exceeded our expectations.

These folks were great dispite Covid-19. I would recomment them. Their selections were plentiful.

Great service...Great selection...very knowledgeable

. The lady who works the store front very helpful and does know what she is doing picked out grout for us and it was better then what we would pick. if you are just buying supply's you will not have a problem. They do an awesome job on linoleum floors kid working for them from the south is very professional always called me sir and did quick professional work we had him do our kitchen floor so happy with it we had them also do one of the bathrooms

Giving a 1 only because installers did good work. Communication of the store staff is horrible. There is no follow up, unless you call them, and even then usually get voicemail and maybe a call back in days. They are not up front with the cost details, try to give you an invoice with not square footage or cost of the product and don't even break out the installation costs. Spent a lot of money with this company, but will certainly not give them my business for the countertops I still need to order. Horrible customer service.

My laminate floor installation required the installer to level the concrete before installing the laminate. When they came out to quote the job, the manager was aware that leveling the floor was required; obviously not the first time Floorworks had to level a floor

The installer did a very poor job leveling the floor and the floor still has several soft spots, even after the installer came back several times!
Each time he came back he had to take up large sections of the flooring to re-level. And, he knew it wasn't level and just ignored that fact and installed the floor anyway. He ended up having to come back three times, rather than doing it right the first time! The manager even came out and saw the issues and the outcome didn't change.

According to my contractor (who's outstanding and a stickler for perfection), the main issue was that when the installer was applying the leveling compound he used a too small of a tool to spread the compound (same size as a laminate piece). My contractor suggested to the installer that he use 2X the size leveler and the installer just ignored him.

Overall, the installer did 'D'-grade work. Personally, I just gave up, determining that the installer was incompetent.

I'd never use these guys and recommend that people who need a new floor look elsewhere.

Do not buy a carpet from this place, avoid at all costs! They will not stand behind the product you purchase and the installation team they work with are terrible, lazy, and disrespectful of your time and needs.

Poorly managed place, I have never seen such dishonestly within a company. They don’t pay their staff. No one knows what they are talking about, especially Larry hes a world of frustration.