Cricket Wireless Authorized Retailer

Girls were so helpful. I recommend Jacksonville Cricket! Starr & Brianna are great with assisting their customers and are very patient and explain everything for you to learn about your new phone!

I just wanted to share that I have had the best experience with this store in Jacksonville and the employees are extremely kind, patient and helpful. I have had to have some things handled the last few days and both Maya and Regan have been amazing. They were so incredibly sweet, kind and helped me with everything needed. A big thank you to this store and their employees for being so helpful and kind.

Customer service is the best. Stephanie will do what it takes. She gets the job done. She is also a very nice and caring person. I wish others were like her.

I never go to a Cricket store but I bought a new phone and wasn't able to make any calls so I went to my local Cricket store in Jacksonville, AL and the new manager, Stephanie was great! Within 15 minutes she had a solution. I walked out of store very happy! Thank you!

Brenna Stone is one fabulous employee you have. Awesome service! She welcomed me very warmly and was very helpful even while juggling two other customers, and not missing anything. Thank you

I went to this location Jacksonville, Al. to get my phone serviced. I'm so, so, glad I did! I was greeted with a big smile and hello, then, a how can we help you today?!? The two employees that were working, they were fantastic!!! I am definitely making this store my cricket store!!! By the way, I did get the names of the two employees before I left. Ke'Andre and Regan...

every one has been so helpful when I have a problem thanks for being so helpful

Nick is always so helpful anytime we come in. Great customer service and always goes out of his way to help us❤❤ Thanks so much!

Nic assisted me on March 18, 2023. He answered all my questions & I had ALOT. I will be returning with my brother to pick out a phone in a few days. Thanks Nic

The Jacksonville location is the best in this county! The staff is friendly and very helpful. I've always enjoyed wonderful customer service and the ladies here have always gone above and beyond to help my husband and I.

Go see Cricket Wireless in Jacksonville for awesome service! Thanks, Daphne. You are a great asset to your employer. You girls go above and beyond to assist customers with their wants/needs. In loving my new service, upgraded phone, accessories, and my plan.

Switched over to crickets 4 lines for $100 and we love it! The employee at the Jacksonville store is super helpful and knowledgeable. She stayed late just to help us.

Very good service everyone is helpful and makes you feel right at home. Maria mccurdy assisted me and done a great job

Rod is the very knowledgeable on everything you need. I had Verizon switched to cricket and it had better service and cheaper.

Best place to get cheap phone service and the phones are wonderful I recommend this company..there friendly inside and over the phone and always willing to help with any need

Very courgeous service the workers was very nice and helpful..will always use this store..

Daphne W was awesome even though they were short handed. She attended to each customer

The guy was great love my phone and service.

Daphne and her crew are A M A Z I N G!! Couldnt ask for anyone better than her!

Best cell plan you can get without a contract