AT&T Store

I had an exceptional experience at this establishment, and I want to express my gratitude for the outstanding service provided by the manager, Bagel. From the moment I walked in, Bagel's warm and welcoming demeanor put me at ease, creating a comfortable and inviting atmosphere.

What truly stood out during my visit was Bagel's remarkable professionalism and grace in handling a challenging situation involving some rather discourteous customers. Despite their unfounded complaints, Bagel maintained his composure and dealt with the matter tactfully, demonstrating his exceptional ability to diffuse tensions and maintain a positive environment.

Bagel service truly deserves recognition, and if it were possible, I would gladly give him ten stars for his remarkable dedication to customer satisfaction. His exemplary conduct and commitment to ensuring a pleasant experience for all customers make this establishment stand out, and I highly recommend it to anyone seeking both excellent service and a welcoming atmosphere.

Andres was extremely helpful when I came in to upgrade my phone. He listened to my needs and did not try to make me go for the more expensive models. Extremely happy with my Samsung Galaxy s23 Ultra.

Man I hated verizon, Its all Texas loves to use and since I moved here I have had the worst service. Thanks to the boy's at AT&T I've had the best service since moving me! That Man Andres is the most thoughtful, and knowledge telephone person I've ever had the pleasure to work with! Thanks for the new phone!

Andres provided an exceptionally helpful and personalized experience during my recent visit to upgrade my phone. From the moment I walked into the store, it was evident that he was genuinely attentive to my needs and preferences. What truly stood out was his dedication to ensuring I got the best fit for my requirements, without any pressure to opt for pricier models.

Andres took the time to engage in a meaningful conversation with me, discussing my usage patterns, preferences, and the features I prioritized in a new phone. His extensive knowledge of the available options allowed him to make tailored recommendations that aligned perfectly with my needs. Unlike some salespeople who might push for higher-priced models, Andres remained focused on delivering the best value for my money.

Ultimately, I left the store with a Samsung Galaxy S23 Ultra, and I couldn't be happier with my choice. This top-tier smartphone not only met but exceeded my expectations, thanks to Andres' expert guidance. The phone's impressive features and performance have significantly enhanced my daily experience, making it a valuable upgrade.

Andres' dedication to customer satisfaction and his commitment to offering tailored solutions deserve commendation. His approach transformed what could have been a daunting decision into a seamless and enjoyable process. I wholeheartedly recommend seeking out Andres for any smartphone-related needs; his expertise and customer-centric approach truly make a difference.

I JUST LOVE MY NEW IPHONE! Thanks for the qaulity plan, I'm very satisified with my upgrade, its nice to know my local parlin boys will take care of me. Clean Establishment, Excellent service, Quality bundles for service. 10/10 Will do business again.

Great service the manager Jay helped me and was very nice welcomed me at the door made me feel comfortable. On the other hand there were some really rude customers that tried to get under his skin about something that wasn't even done in this location but he handled himself well. If I could give him 10 stars I would for his a1 service.

Their customer service was top tier. You felt welcomed as soon as you walked through the door, and they were very patient. I have zero complaints about my experience here

Manager was really helpful, helped me to get a new line, will come back in the future for sure.

Go speak to qway sorry if I spelled your name wrong…. But this dude is an awesome employee, very knowledgeable and is one of the reasons I stay with this company. He is an outstanding employee and knows his iPhones. He answered all my questions and got me the phone I needed. I hope AT&T recognizes employees like this and understands that these kind of employees are assets to their business. Thank you my dude!!

Andres helped me trade in my old phone and preorder the new iphone 15. He deserves a raise.

Jay was a pleasure to work with as far as purchasing a new phone from him. Very knowledgeable and patient with all of his customers. Will def come back to this location! 10/10 recommend!

We were extremely pleased with our visit to the store. The store was clean, service was terrific and most importantly, the staff was amazing. Hardik was extremely knowledgeable about the ongoing promotions and knew exactly how to save me money. This location has become my next go to place for all my service related questions. Hardik provided us with such great information on bundle packages that led us to saving great amount of money. Will definitely recommend this location all friends and family. Thank you for your service.

Andres was extremely helpful with my recent purchase!! Thank you!!

Hardik not only helped me go over my bill, but he worked up a better plan that will reduce my bill by 15% while garnering me a newer phone. And then, in the midst of my visit, enters a guy who is completely belligerent about an account issue that had nothing to do with this store. Even with the guy swearing and carrying on they handled him in a commendable fashion. Service and retail need more people like these guys.

This is one of the best AT&T stores I’ve ever been into. The young man named Hardik is very genuine and very polite. The customer service there is way beyond. Will come back to this store in the future. Thanks again for the best service!

Alesia is amazing. She went above and beyond to assist us with our issue. Even past store hours ! She truly seemed to care about helping us, even when our issue had more to do with the phone insurance company then ATT. She deserves a raise. Kudos to you Alesia for caring. And thank you.

Since I was already a direct TV customer decided to switch to AT&T for cell service from another carrier for me and my family. Went to a few different AT&T stores in the area but Julian was the most helpful and knowledgeable. It was a big step moving from our prior carrier but Julian was a true professional and put customer satisfaction first and made the transition very smooth. Even went above and beyond expectations on certain items. I would work with him again.

Mr. Robert was extremely professional, polite, friendly and focused. He is a great multitasker and made sure to address all customers. His customer service skills were outstanding!

Jalpan was an enormous help to me on multiple occasions. He’s always friendly and goes out of his way to make customers happy. He is an asset to your company.

I had a wonderful experience during my visit to the store. Hardik was extremely helpful and knowledgeable. With his help I could determine which phone and plan works best for me. I would strongly recommend this store to all my family and friends.