Pet Supermarket

Tropical fish is being my hobby for many years, today I called this store looking for a particular fish, the employee that answered the call was Amy and she told me that they carried that type of fish and went right away to the fish section to verify if they have any left in stock after confirmed that they did, I made it to the store were Jonathan the employee in charged of the fish ordering took care of me and got my phone number to notify when they get the other types that I was lookin for. This was a very good experience and a great customer service from this sore. I had a bad experience with customer service at Tropical fish store in Oviedo even that they have a great selection of the types of fish that I collect it discourage me of taking my business there.

Such a friendly and caring staff! They even care about what happens to the pets as they go.... Don't worry.. I'm taking good care of 'Scabbers' the brown rat. #Saved from being a feeder... 🙂

We went to the groomer and our Princess Buttercup loved Kara! This was our first grooming ever but it was great. Pricing was reasonable and we left with a cute bandana and treats. The grooming was excellent, Buttercup smells so good and now her coat is very clean!

We will definitely be back! 🐕🐕‍🦺🧼🛁

My Furry babees love Kara the groomer. They take care of my babies until I pick them up... Always have our dog food we need. Love shopping at all Pet Supermarkets. Someone always answers the phone when I have questions.

Employees were friendly and knowledgeable. The store was very clean. Plenty of parking. Handicap assessable.

The manager was very sweet and helpful. She really knew her stuff, and even owns the pets we needed info about. She let the kiddos hold one of the Conures, and that really made my son's day. Will definitely shop here more in the future!

Julie does such a great job on your nails, and pedicures. She really took her time and was very thorough. The establishment is very clean there was a young lady cleaning all the windows, doors, and jars of nail color. Thanks so much my nails look great. I will definetly be back.

The staff changes a bit but that just goes along with post-COVID job market ups & downs, not the store itself. And when staff changes, the newbies are always great so that speaks to management's ability to hire and train. Always a great time here for doggie self service baths. Clean, great signage and good sale offerings. Our family always feels welcomed here by everyone.

I bring my Pup here for their grooming services. Meera always does such a wonderful job. She is patient, loving, and kind to my super skiddish fur baby. I will continue to recommend her.

Big pet store, they have a lot of types of pet foods and they have dog grooming. You can also wash your own dog in the DIY dog wash.

They had this beautiful hairy bunny there but luckily he got adopted

Bird prices are soaring, but the customer service here soars even higher! Trust me, you'll find a friendly and kind staff who are happy you walked in to their store. You can ask for help or be left to shop, too. They're around and attentive for all customers. Thanks for being an awesome Pet Supermarket location!

Mira and Kara are excellent and so sweet to my 12 year old Maltese, Bear. He loves to go see them and wouldn’t take him anywhere else

New to the area area and was pleased to find a conveniently located pet superstore not named Petco or PetSmart. I love that they carry some of the more niche, higher quality brands at reasonable prices. They also have feeding supplies for reptiles and have come through on several occasions when other stores were out! Really appreciate the level of service that ETHAN has provided every time. Very friendly, professional and knowledgeable.

I love this place. The self bathing area was fantastic. I wish we had that where I lived. Gave my dog a great bath and his hair is still soft and smells great.

Shopped for dog joint and hip medicine. Friendly service in helping me find just the right one. Purchase added to my points and completed with a free bag of dog food. I have my eyes on goldfish next time! Thanks! ❤

I went there to get my dog's nails done for the first time today.I've been unsatisfied with the big chain up the block for a while now. My friend suggested this place because his groomer Marlene had recently got an employed here. The ladies are courteous. I was a walk in. They weren't annoyed if anything they were gracious and courteous.I asked if I could go shopping at the grocery store next door and they said yeah I was fine. So I killed two birds with one stone.I looked at the dogs who were there getting haircuts. Usually big chains like this only know how to shave your dog bald.but one dog was getting shaved and another dog was actually getting a cut & style and looked good. My dog's nails were cut to perfection it's been a long time since my dog's nails were done right. She has back dew claws and those can be difficult. They cut it and they filed it right I am no way going to get scratched they did a good job. And every time I go in the store the staff always inquires to my needs. I want to thank the ladies who cut crickets nails today Y'all did a great job. My only regret is I didn't get the name of the young lady giving the dog a hairstyle cuz I want her to cut my dog's hair. The dog was getting antsy and she was so sweet and patient to the dog at the same time making the dog look pretty..

I didn’t see a place on the receipt to leave a comment? Anyhow my first visit was yesterday and holy smokes your store is immaculate! Plus the staff especially Cody were awesome. Cody helped me with some questions and when we branched out of his expertise he was quick to print out a pet care sheet off of a website. Gotta say I was so impressed my follow up needs out of a pet store I’ll be coming to your location specifically. Thank you. And Cody if you hear about this Buddy. Great work man, keep it up!

My mini poodle Bella and I love Marlene, the best groomer! My dog always looks so good, smells good and is cared for at every grooming!
Plus, this store is super clean and staff is so friendly!! Happy happy 😃

Cashier was very pleasant and helpful. We enjoyed the selection of animals AND fish 🐟🐠🐡. I am glad that you DON'T sell dogs 🐶 and cats 🐱 🐈 as there are so many in need of rescuing ..... Especially now 😢