Metro by T-Mobile

The manager Cesar was great! Helped my partner and I switching lines and he had an overall great attitude!!

The past couple of times I came here it's been nothing but great service and fixing issues the other Metro store on 111 Coors Blvd couldn't handle. I don't understand why they give me such a hard time when this store provides great and fast customer service.

It was very helpful after my online services didn't go thru!

Great service anda attention

Muy buen servicio

Not always helpful and their good employees don't last long .

Siempre está cerrada nunca están con el horario q esta en la puerta

Called five times and no body ever answered.
Went in to activate my phone and they did it incorrectly after being rude.

Almost every single time i go in this particular store the people working there are standing there doing nothing and do not seem to really want to help out. Me and my husband went into this store on 09/06/2020 because his phone malfunctioned. The girl who was working in the late afternoon was there by herself. We went in and explained what happened to my husbands phone, and asked if there was anything she could do. She never looked up our account info and all she said was if we thought the device was over a year old by so many days we would not be covered for a replacement device. Then she shows us phones acting like we were interrupting her day, her customer service skills were terrible. She never looked up our account to be sure it was over a year since we bought the phones and she never once reminded us we may have insurance. So we left and we were not to happy with the service we received. She basically is getting paid to chill in the store and rudely and vaguely help customers. I will be switching services asap. Lazy workers at this location except the male worker who works there he is nice and helpful the others are never helpful. If this is what metro pcs by T-mobile is like all over do not bother with them, it is a waste of money and time for crummy customer service.