AT&T Store

I had an exceptional experience at this AT&T store. Erville and Zack went above and beyond to help me lower my bill, patiently explaining how the promotions would be applied. Their thorough and outstanding assistance truly made my visit worthwhile. Highly recommend this team!

Amazing customer service! Had a very helpful and kind employee. Definitely will continue to come back to this AT&T store.

I made an appointment to upgrade mine and my Mom's phones, and Erville and Ali were so helpful from start to finish. I have not received such great customer service in a retail setting in a very long time! I highly recommend this store for your cell phone services!

Needed help with our auto pay and went to AT&T to get have it corrected. Mia waited on us and did an outstanding job she was backed up by Manny who also did an excellent job. Good behavior needs to be rewarded thank you.

Manny and Mia were amazing. They helped us check for all the options available for upgrades AND we added our veterans discount to the account. Mia did an amazing job setting up our new phones and removed old email accounts. Galt AT&T store will take care of all your needs. Go see Manny and his team!

The employee Madelyn was super helpful! Walked in for an upgrade and not only got an upgrade but also got quality customer service! She was very informative, talked to me throughout the whole upgrade process, answered any questions I had, and really knew about the products she was selling. I even got a phone case, screen protector that she was able to install for me, and a wireless charging pad! I might even go back for a new Apple Watch soon! The manager Stephanie was also very helpful and let me know that Maddie is newer and that she would step in if Maddie did need help, then Stephanie stood right next to us and oversaw the whole process from start to finish. Really smooth transaction over all, got in and out very fast and was really satisfied. Highly recommend this place!

Staff could use a little retraining as far as customer service. Too much talking between each other and not enough attention to the customers. Edit Everyone deserves a second chance so I ventured in with a phone problem. Sam and crew greeted me and helped me fix a glitch in my phone. I felt very comfortable with no pressure experience. The world need more Sam's Thanks again

Loved the vibe at this place. Sam and Manny were very chill and professional. The had all the knowledge that was needed to set me up with new service and can’t wait to try my DirectTv stream! Will only be going to this store in the future.

I had a great experience when I went to this store. Stephanie and Maddie were great help and assisted me through all the steps of my phone setup. They were really friendly and fun to talk to. All in all I had a great experience in this store. Thank you Maddie and Stephanie. :)

very quick process! Warm and hospitable team members.

Even though I bought my phones at AT&T in Lodi, I had to come back on here and give credit where credit is due. Stephanie is an awesome Manager!!! My husband and I had the worst customer service at AT&T in Lodi by a guy named Santiago Avila who claimed to be a manager, he was super lazy, rude and extremely unhelpful. He did not give us a receipt, explain how to connect our phones, go over our plan or anything. His attitude was BAD!!! We took our phones to AT&T in Galt who is an authorized dealer and Stephanie apologized for bad service not even caused by her, she was patient, helped us hook them up, transfer our data and even printed us a receipt and explained what to expect on our new bill and what our plan was. She deserves more than 5 start. I could not thank her enough. If this store had the phone I wanted in stock I would have purchased I there and really wish I would have.

Went in to change our account. Manny was patient; he explained the various aspects associated with our account. He executed the changes requested and made pertinent suggestions.
Overall, Manny was fantastic.

Very professional and courteous people working here. They took the time to help me with all of my concerns. No more going to the overly busy Elk Grove location! This is my store of choice now!

The manager Ryan did an excellent job helping me upgrade and adding my sister to my plan. Will definitely be coming back to this store

So I’ll be honest with you, this location months ago is something I used to avoid heavily. Keep in mind we live just a few mins down the road so this is our local/convenient location. I decided hey let’s give it another whirl. The initial intake was in and out as it should have been until we got home and noticed multiple issues/concerns. Naturally my frustrations were heavy and I was less than satisfied. I spoke with the manager (Stef) and she was understanding, empathetic, advised me that she had staff still in training (apologized for any inconvenience it caused us) and advised us she would resolve this. To my surprise she did, it is not something I expected due to the interaction of how upset I was after this location (in my perspective) failing us again. However she stayed on top of it, communicated with me through the entire thing, and remained professional. Madelyn also was able to accommodate our needs and concerns and address them when Stef was unavailable. Normally I would just toss my hands up and go to a further location to be accommodated but with the effort and concern these 2 put into resolving our issue has altered my perception and am thankful that I can depend on my local ATT store knowing they will promptly and throughly address concerns as it’s given to them.

I came to this location for assistance with my IPhone. I was immediately greeted from the door by a very friendly representative, Eduardo!! He helped me with my issue. It was nice to see such great customer service from this store. I highly recommend coming to this location for all your needs.

Love this store they are super friendly they made me feel comfortable they lowered my bill and upgraded my phone and it was quick.

Daniel Gonzalez was very knowledgeable and had very friendly service and was very helpful on setting up my new phone thanks to him att has a life long customer:)

Customer service at this store is OUTSTANDING!!!! Employees went out of their way to help me out. Employee was able to locate and even pickup equipment that was not in stock at their store. All employees provided excellent service and I left extremely satisfied. I would definitely recommend this store for your internet/wireless needs.

Store was amazing! So clean and organized! Team what supper knowledgeable. The manager she was so professional and super helpful too her team! Thank you galt