Harford Home Furniture & Mattress

This is the friendliest furniture store in Harford county. Talk to Chris, he’ll get you a good, honest deal. They deliver to most places in the vicinity. Pretty good selection.

I have purchased from Harford Home Furniture (formerly Brass & Oak Galleries) several times and have been very happy with all of it. We've purchased 2 Amish bedroom sets and Mike, the owner, helped me custom design an Amish breakfast nook for my small kitchen. You won't find better quality furniture. My bedroom set is 13 years old and looks brand new. Great customer service and the only place I'll buy furniture.

The consultants and management here provide a sales experience that enables customers to find furniture that fits their personal tastes, needs, timeframe and their budgets.

Neither the consultants nor management try to 'pitch' any product that they have in mind. Instead they actively listen and take time to understand what your requirements are, or if you have a budget in mind. They then couple your information with their knowledge of the products that they have available, or if a piece can be custom made, and guide you through the selection process, without any pressure. This enables the customer to make their own decisions on what to purchase.

They have a great selection of furniture on the sales floor, as well as an abundance of product catalogues to enable you to look through the entire range of any of the pieces that you are considering.

Best Home Furnishing Store Ever! Very accomodating and patient salespeople. Almost every piece of furniture in my house is from them dating way back to Brass and Oak Gallery days. Prices are also so much more reasonable then competetition.

Wonderful experience here! The staff are kind, knowledgeable, and really try to personalize your experience. Great prices and quality. Lots of fabric, leather, and wood choices. Will update my review after delivery is complete. :)

Comfier recliners than the other stores we tried and we tried them all. Fits all our specifications and even fits our 4yr old too

Great buying experience from Mike. He knows what he is talking about and Im happy with the deal I got. If the owner of a business is helping his delivery guys load a truck in the 105 degree weather, this is the kind of guy I want to give business to!

Family owned business that sells quality furniture. We purchased an electric reclining couch. The motors run quiet and smooth. The best couch I have owned.

Nice knowledgeable folks and no high pressure car sales techniques

Always friendly and helpful. Beautiful gallery.

As much as I'd like to give this business 5 stars, I'm being generous giving 3. On August 14, 2020 We purchased a Winners Only bedroom set for my daughter's birthday. We were given a 8/10 week ETA (thanks to Covid) but not a big deal. Our set arrived and the manager called me to inform me that the wrong dresser was sent. I could either take the bed and nightstand and wait an additional 6 weeks for the correct dresser, or have them hold everything until the correct dresser was sent. I chose the latter. I received a phone call on the last week of October Stating the correct dresser had arrived at the store. They brought out my set on Nov 29th and I was shocked to find that when the men unpacked the dresser there was a great deal of damage to the corner of it. I was really upset; the delivery guy told me to contact the store and they would have to order another. I was extremely disappointed that it was almost December and we still didn't have a bedroom set we ordered in August!! I would have thought the manager would have personally called me to apologize for the accident and inform me when my replacement would come in. NOT SO. My husband and I drove to the store and let him know that we were frustrated with what had happened. He seemed pretty much, unapologetic; said he would order us another. No big deal in his opinion. After talking to him for at least 10 minutes, explaining our frustration, he said " what do you want me to do?" My husband said "maybe a percentage off, due to all the issues that weren't our fault" The manager said that he would get the dresser in, then we would take about it. Well. The dresser finally arrived after Christmas. I paid the final amount. No compensation for anything. I won't shop here again.

Purchased two custom pieces from Harford Home. When the 3piece couch with power recline and head rest (the more expensive customizations) arrived it appeared defective. I explained to the owner that one section of the couch appeared warped or lopsided. I was brushed off originally and instructed the pieces need to be “fluffed”. When I sent photos explaining my concern, I was told that it’s a custom piece and there are no options other than to have a technician come look at it. I was told this would probably be at a cost to me as the owner didn’t feel there was an issue. He noted if there was an issue (that would be covered under the warranty) the technicians visit and fixes would be covered. However, when I still complained that my expectations were not met for a custom piece, I was again dismissed and given a flippant remark to the effect of their product is a “Volkswagen not a Mercedes”. Well if I’m buying custom pieces that have top end customizations, yes, I do expect better customer service. I also expect it when I am paying Mercedes prices. Additionally, I explained the quality issues, and I was again told that their product was superior to other furniture companies. However, he explained that the items were only superior for the mechanics because the warranty covers 3 years for power features. Morale of the story - do not buy from this store. If you are going to purchase furniture go anywhere else. As the owner even said the benefit of this store is just the mechanics, so if that’s not a priority for you go elsewhere!

The showroom is clean and the staff was friendly. The prices for the furniture they have verses other stores with the same products is way to high. They charge an additional $30 fee on top of the delivery fee to deliver to a gated area. Other stores will deliver for the same price as off post (normally free or minimal due to close distances).