Spinx

Friendly employees. Busy store with a Dunkin Donuts attached but the move quick

The one nearest to me, (111 I believe) has always been a great experience. The staff have always been super courteous and are a great delight when it comes to my daily routine. Over the years, some of the management have come and gone due to needs at other sites, but the next up is always just as sharp as their predecessor. I’d just really like to give a special thanks to those leaders as they’ve kept a solid crew intact throughout the transitions—-which I know from personal experience isn’t easy.

Austin runs the show now and it’s pretty obvious that that dude is customer centric as well respectful to his staff.

Anyway, I just wanted to write a review and show some love to my unofficial extended family at Spinx on Fairview. Thank you for all that you do.

Awesome thanks for serving me, I enjoy shopping here

Nice clean store. Helpful employees. Very pleasant.

Typical Spinx. Easy to get in and out.

Wonderful attendant on 8/15! SLOW PUMPS!

Bacon on the go. You didn't know that?

Very helpful cashier

Nice Spinx location. I came in for the weekly free deals in the app and ended up leaving out with a few more items. Staff was nice and the store was clean.

Pump number 15 did not work no signs saying its out of order. Pump number 6 no receipt. Really tired of it. People need to do their jobs

Too many pump/reward cards malfunctions. Find a regular Shell station if you want to use Fuel Rewards.

Please label your air compressor as out of order. I stopped at this location and another. Air compressor at both locations were not working. I spent $6 trying to get air. The worst part was I ended up letting all of the air out of my tire! I guess that's why there was a screw driver out there so that you could rig it up 🤦‍♀.

Dark haired guy at the counter acted really rude even when I was nice so management needs to check into that. Maybe he was tired or having a bad day but that’s no reason to treat me like that. All I wanted to do was cash in a lottery ticket and forgot to of course scratch the barcode off. Acted like I ruined his day by forgetting. Pretty poor customer service.

Was very rudely denied purchasing cigarettes by an associate claiming my proof of age was not sufficient. I’m on a temporary work assignment and recently renewed my license in my home state of WI. In WI, they provide a temporary license while the permanent one is mailed. My temporary license doesn’t expire until the end of October. Somehow it’s sufficient to legally drive and provide to police as a valid ID but not for purchasing cigarettes..? There was no reason for her to publicly embarrass me as she did other than for the sake of being just plain rude. If you have other options, avoid this location. Unless you like very rude and ignorant service where employees don’t understand what they are talking about.

Horrible customer service. Especially from the employee Donna. She apparently likes to sleep with men who come in - men who have wives and kids and families - even though she is married herself. Sick!
*edit to add she did this while on the clock*