CVS

This is the first bad review I have written since I have been coming to CVS. This woman was very rube and unprofessional and I hate say it but she did the whole angry black lady thing neck role and all. She didn't want to do her job due to the fact she was understaffed. Now when I arrived there wasn't anyone customers which should have allowed her to fill the prescription. Non the less, she did the lazy black thing. She needs to be fired.

Best pharmacy in Racine. Always extra efficient & friendly staff. Coupon deals & sales daily. Pharmacist Hannah, & Daisy always provide service with notable excellence, thus guaranteeing complete satisfaction at every visit.

Been here a few times now to pick up prescriptions for shipped customers, so far no wait no hassle walk in and out.

Very nice place to shop . good pricing comparable to Walgreens

The employees are always so kind and very helpful!

Super clean and so friendly!!

Excellent! 💸💱

After basically giving up on this location after 10 + years of good service due to several problems that have been ongoing for months. I asked my psychiatrist to send my scripts to the other racine location, which he did to one but not the other, so I was ultimately forced to go back. After picking up the script(which was a non narcotic control) I opened the bag the next morning and immediately noticed it was 60 pills short! I was 100% sure that this was going to be a nightmare; however when I brought the issue to the new pharmacists' attention, he immediately fixed the issue and I was on my way within minutes. I was so surprised I didn't know what to say other than "thank you so much " so it would appear that although they haven't worked out all the kinks yet.... they are working on it, so thank you for making it right so quickly!

Specifically for the pharmacy : the staff that shows up work their tails off. Unfortunately though, they're grossly understaffed and often can't answer their phones or have their drive thru open.

I switched to this CVS earlier this year after having so many problems getting my Rxes on time at the one on West, figuring "hey at least if I have to wait for ages at least this one's got a drive thru..." Except now they're too understaffed to run the drive thru! I'd laugh if I didn't feel like tearing my hair out. I'm not gonna detail every negative experience I've had here, but let's just say I need three things to take my maintenance medication,: the medicine itself, a syringe and a needle, and you'd think I'm asking them to move the Earth itself to have all three of these ready every month when they're supposed to be. Basically, go anywhere else but a CVS if your insurance allows it, is what I've learned. Two stars because the staff is at least pleasant, but there's never enough of them;makes me wonder what they pay, I'm sure it's not enough.

I understand being understaffed, but there is absolutely no reason to be as rude as the pharmacist was over the phone with me. I asked a simple question and he got angry saying I needed to find where my prescription was. Never coming back here to fill ever again.

I was treated absolutely terrible by everyone in the pharmacy with the exception of one person today. This wasn't the first time ive had poor service at this location, rather, it is more uncommon to be treated with respect and a desire to help. When I asked to speak with a manager, the person who came to speak with me had been standing there the entire time witnessing how I was treated. Not only did she not try to help while it was happening, when I asked how she felt about the way I was treated, she took the opportunity to endorse the other pharmacists behavior. A prescription I've never paid more than $250 for in the 4 years I've been taking it was now $750. No one notified me the prescription was ready nor does this location EVER notify you of a prescription being ready, of a problem, or anything. I was notified at checkout. I then asked if "yall" had raised that medications prices recently, or if I was missing something. This pharmacists response was "I didn't do anything" as if I meant her personally. Later, with zero assistance from this "manager" and "pharmacist" I figured out what was different- something they could have seen and told me, had they actually tried to help me instead of being confrontational and oppositional. So tomorrow, I will be returning to get my prescription and will refrain from ever using this or any other CVS again. Prices are better elsewhere, and I can guarantee whoever is reading this that the service elsewhere could POSSIBLY be as bad hypothetically, but not worse. I am not the type to call corporate because what good can it do? I don't know, but if I can save just one person from being treated like this, while also overpaying for the medications they need, my time will be worth it. This was hours ago and I still can't quite believe that people in a Healthcare setting can get away with treating people like this in response to nothing more than what their job entails. Truly the most pathetic excuse for a pharmacy experience I will likely ever have. If I could somehow give negative stars there'd be 5 of them.