AT&T Store

Harris is the absolute best! I rarely go out of my way to write reviews, but he went above and beyond helping me get my eSIM activated after Apple replaced my iPhone.

I’m on a business account so I could have easily been stranded the whole weekend without service or any of my contacts. Harris jumped through a bunch of hoops to sure my service was reinstated, and I’m super appreciative. I doubt there are incentives for the time he spent with me like there likely is for selling phones, but he came in clutch.

If you want great service, go see Harris. Thank you!

I visited this store because a family member on my plan had passed away, and I needed their help removing a device from my plan. Casey was very compassionate as was Bree. They took care of everything for me in an efficient manner. Thank you for your kindness! Great store.

Jazzmin is phenomenal! She helped transfer our phone #'s from an existing carrier and set up a new phone plan for myself and my parents. As an EMT & Firefighter, the BAN 14 and First Responder Programs were an unexpected BONUS! The phone trade-in program was also extremely $$$ beneficial and helpful. I highly recommend AT&T and Jazzmin!

I have come into this store many times for various reasons in the past 5 years and every time, they are very helpful, kind, and knowledgeable. I could not recommend this store enough. The staff is exceptional!

Casey & Bree made what I have historically found to be a frustrating experience (setting up billing & internet for a new address) into a very pleasant one! They made me very happy with my decision to stop into this store, rather than navigate it by myself online. Thanks for your help!

Had a wonderful experience with AT&T was looking to upgrade my phones went into the store had a positive experience with associate that helped us find what we needed in a new phone. He was very professional and honest at all times. AT&T is lucky to have him. His name is Von.

I scheduled and appt because I wasn’t receiving my calls. I walked in, I Juan helped solve the problem. Excellent service, & professionalism. Don’t change a thing.

Very impressed with my service that I received today, migrated 2 phones from another carrier and then moved 2 AT&T lines all to one plan, everything went smoothly Casey was a huge help as well as the other team members that assisted in our one minor issue.

I went in because my screen stop working. While the Asurion tech is/was FREAKING amazing , went above and beyond & did an amazing job getting my phone together, want to give another employee a shout as well.

While waiting for my phone Das showed up & showed out with his outstanding customer service. The customer needed assistance while making her payments at kiosk she need to sit. While typically making payments are pretty quick he heard what the customer needed and complied immediately, He also stayed with the customer until she completed her transactions.

I already love coming to this store but it made me feel even better to see the care & concern Das displayed while assisting that customer.

I ordered internet and 2 phone lines and the order taker got it all wrong. Von, at the Wauwatosa AT&T office spent the time to untangle the issues. I am very grateful for his help.

My son’s phone had a cracked screen saver. I can never seem to put the new ones on straight and without air bubbles. Mary took care of it and it’s perfection! To my surprise, she informed me that the screen saver was still under warranty!! Happy customer here!!

I came into the store today and I was trying to find me a fast charger and Bri was so amazing she helped me and was very kind. As I entered the store they all greeted me and it felt really welcoming. Thanks again bri for helping me find an amazing charger for my phone. 😊

Haris helped my mother and I with new phones and was a pleasure to do business with through and through. Knowledgable, respectable, and concise.

Das is awesome! He knows his stuff! Personable, thorough, knowledgeable. A pleasure to work with. Thanks Das!

The people were friendly and knowledgeable. When they didn't have what I needed, they suggested a few places where I could get it. Awesome customer service!

Be patient! There's always a lot of people but there's a good number of employees too. They move pretty quickly. I had an excellent experience working on a very difficult transfer with Casey and Juan. Took hours and lots of workarounds but they never got flustered or upset.

Vaughn, Bre and Juan are awesome! Problem solved within minutes. Love it!

Went in to get my girlfriend on my plan. The service was outstanding! Both Casey and Mary (the manager) were a joy to work with. They answered all my questions and settled my concerns, and even pointed out a few things I never knew about AT&T services. Plus they saved me money! My advice? GO TO THIS STORE!!!!!

Dee was a lifesaver and promptly assisted me in trading in my phone! Highly recommend this location and Dee!

We Worked with CEAIRA at ATT Wauwatosa today. She was really fantastic. Very knowledgeable and a lot of fun.