Tom Thumb

This review is for a particular employee. I failed to obtain her name, but she is a beautiful, younger black woman that works in the customer service area behind self checkout. If it helps, she was working today (1/19)at 6:15 pm. About a month ago I came in in the evening, frantically looking for oxygen in a can for my dog. He was scheduled for home euthanasia the next morning for heart failure (along with our other dog for her own health issues) and was randomly having a difficult time breathing lying down. I was just trying to help keep him comfortable until morning. She stopped what she was doing to help me, and when she realized how upset I was, pulled me to the side, asked if I was okay, and the second she understood started helping me find alternative stores nearby to find what I needed. I ended up just totally breaking down and this woman literally gave me like a solid 5 minute hug in the middle of the store. She showed me so much kindness when she didn’t need to, and truly worked hard and quickly to help me. I was obviously distracted and failed to write this sooner. But I saw her today! She was helping someone when I saw her today and I was in a hurry, but we caught each others eyes and shared a smile. If I see her again I’ll be sure to grab her name so I can call corporate but for now this will have to do. Management- she is an amazing employee. Work hard to keep her. The world needs more of her.

Love Tom Thumb. Appreciate the app and the deals. Also the crew here keeps place nice and clean.

I will say with T-Mobile however it's quite difficult to get a signal inside the store. So using my app inside the store doesn't work very well.

Great grocery store. Clean, and well organized. Friendly staff. Fair prices, with weekly deals and rewards. Also coupons available with their rewards program. I'll be coming here for sure, plus it's very close to my home.

Times get tough, buck twenty an ounce is rough, but you gotta do what you gotta do

I am an instacart shopper. Being on a time limit, it is crucial to be able to ask for assistance when you can't find an item in the store. The lady (older lady stocking) I sought help from was fantastic, she was willing and very friendly at 6am in the morning!! That for one was a great example of true customer service. A great customer experience for me. All in all, everything is pretty easy to find. Thank you kind Lady for assisting me.

This is a go to place for groceries. Along with there great prices and rewards, they also have a very friendly staff and a great overall star. I can definitely vibe with it.

I love shopping at Tom Thumb!

The store is very clean and well maintained. One of the reasons I love shopping there is the fresh meat & seafood section. I went in to buy some of their catfish, which was very fresh, and ended up also buying a piece of their bourbon-marinated salmon, I can't wait to cook that up!

Also, It was my lucky day to have a craving for fish, especially being a native of NM. They were selling and roasting New Mexico green chilies. They had mild & hot, and of course, I bought the hot. I can't wait to cook up a dish of my green chili and chicken enchiladas. Thanks, Tom Thumb, for a great shopping experience today...

I have used the floral department at this location for several years now and always receive exceptional service. I describe what I’m after they prepare amazing arrangements! Highly recommend Keiko and the team!

You pay to shop here. For day to day stuff the big blue competitor down the street beats them hands down price wise. But if you want top quality produce and fresh meats and fish here it is. Big blue can't touch that.

My now go to grocery store!! Didn't know this hidden gem was so close to my house and very easy to a cess off the highway. Now, I just need to find my Tom Thumb card. Very clean and not overly populated.

Best Quality of product and friendly staff best Tom thumbs in Dallas keep up good work guys

Very clean and a great variety of things I needed

Very much like a Trader Joe's. A perfect compliment to Kroger across the street. Great deli and fresh made readt-to-go meals!

Great store! It looked clean. I stopped here with my uncle that was from out of town to pick up some wine. The man Stocking the wine was very helpful. Great prices for items on sale.

The best Tom Thumb in the area!!! I travel to come to this one and it's worth it every time. Great team there that is so helpful and friendly! Great produce, deals, meat, etc! Always stocked! Love Trophy Club Tom Thumb

I love the staff, the feel of the store in general (it feels like a mini Market Street), and the quality of most of the produce. God job on upholding the quality that this location needs to uphold.

I always love Tom Thumb. Friendly staff, clean store, well stocked & today I learned they carry TUXEDO Cakes!!! Raised my LOVE level 200%

I recently used Tom Thumb Floral department to help me with a custom order on a moment's notice. The ladies listened to my specifications and created exactly what I requested. It was beautiful.

Always has fresh produce. Meat market has good cuts. Friendly staff. Almost always well stocked. Very nice floral department. Would recommend

Tom Thumb has a fresher collection of flowers, plants and gardening items as compared to any other place in and around Roanoke. I have felt that way. Also, good collection of organic items.