Bath & Body Works

The Massillon Bath & Body Works has excellent customer service with a knowledgeable team of employees. The store is very clean and well organized. The store manager, Beth, is the best!!!

Clean organized store, very polite staff. Will go again.

Love this place for little gifts. Use all my Fetch points here.

I went in for the 75% sale and paid less than $55 for everything in the picture. If you download their app you can also get an additional $10 off if you spend at least $30.

The little bottles of hand sanitizers are my favorite discovery. I got 5 for $8 and the scent is unbelievable. I usually hate the smell of hand sanitizer because to me it smells like someone who just did about 10 shots of Vodka. When I smelled the strawberry shortcake sanitizer it reminded me of a better version of the old Strawberry Shortcake dolls I played with as a child. You've got to try them for yourself to truly appreciate what I'm saying.

Was there moments ago...very busy...BUT your clerks are so helpful. So kind. So patient...especially Melissa that checked out my orders. I was overwhelmed, but Melissa's kindness calmed me down. Thank you Bath and Body Works for the top notch training of your employees. A-1! Thank you so much.

First time back since the remodel. Store looks really nice. I did however, manage to knock down about 50 bottles of lotion and stuff onto the floor. Not sure if the wife wants me to go with her anymore though ! Hehehe

Everyone there was so friendly. Especially the woman that helped me. She took her time with me. And helped with everything I needed. And made me feel like I was the only one in the store. That's what most stores are lacking these days. The personal assistance when needed. Thank you ladies. Made my day.

Excellent customer service! All the sales people were friendly, patient and helpful. I needed to exchange purchased merchandise I bought online, the entire process was very pleasant.

Stopped in at local store to get Christmas stocking gifts for wife on most recent visit. Store is always clean, well stocked, and organized flawlessly. Super friendly and helpful employees made it a cinch.

The smells are truly exciting in this place. It's like a wonderland. They have all-year round smells, and then their seasonal scents. Some of their seasonal scents include flannel, marshmallow fireside, "naughty or nice", and cinnamon for christmas. There are many others but there are too many for me to list...better go see for yourself!

I love going there and finding things that are great for not just me...I buy for my daughter and granddaughter and myself 💘

Love this location because it's a standalone and not inside the mall. They are always stocked up on new items and their employees are always super helpful and friendly.

very helpful staff and very friendly

Great staff very helpful wasn't overcrowded left you to shop at your own pace no bothersome sales a nice place to take your time to get what smells you want

1st of all this place is amazing.you walk in and are greeted with a smile and told about sales going on and if I need help looking for certain things.the employees are nice and don’t hover around you like most stores.i am in this location often and have come to enjoy seeing (Beth) she is funny,blunt but very sweet.this location is always very clean and well organized..I can’t seem to stay away (:

Great customer service! Salesgirl helped by suggesting fragrances that are suitable for me. She was knowledgeable and very professional. Bought cute car fragrance holders.

We had exceptionally very courteous staff as expected. We purchased some items that were on sale and we used coupons they sent to us in the mail. We also made another purchase and also used an online coupon. All in all we had great savings.

Love the products and staff is very helpful.

I just love love this store.. can't get enough!! More sales and coupons ...oh yes great customer services

I bought online and didn't like 5 out of 6 items that I ordered. The manager in the store let me exchange them for something i did like. Beyond happy with the service I recieved!