Cricket Wireless Authorized Retailer

Stephany at the Conover location was SO kind and helpful to me this morning! Not only did she set up my new phone that I had purchased directly from Samsung and switch all of my info/apps, she also put my screen protector and case on my phone (that I didn't purchase from there). Very thankful for the great customer service!

Wow, has to be the most helpful cellular store I have ever been in. Jasmine was awesome helping us get our number ported from Mint Mobile over to Cricket. She, along with Graylon and Angie, were incredibly friendly and walked us through the whole process of getting the new account setup and our eSims. I would highly recommend this store for any of your cellular needs. The team here really seem to love serving their customers.

Very helpful! The manager is very knowledgeable and I would recommend to come here.

When I need Customer Service from Cricket, I always give the location behind Olive Garden a chance because it’s closer to home. Today confirmed that I will only deal with the folks at the Conover location. Graylon was the absolute best person to talk to and work with. Above and beyond doesn’t begin to describe his skill set. If you are a Cricket customer in the area or are thinking of going to Cricket, go see Graylon and he will take good care of you!

Angie and Chris were awesome. They helped port my number, setup my phone, and gave me excellent service educating me on my new phone. If you want good customer service, visit them here at Conover!

Alexis was very patient helping me port my number. I would recommend this Cricket store in Conover to anyone!

Customer service was actually amazing

The customer service at this store is great! Every time I come in to make a payment Narissia is ALWAYS so helpful and sweet! The store is always so clean and fresh too! Keep up the great work guys!

Marissia is a great worker she knew every question and helped me and my brother out awhole lot. Cricket is the best service and I will make sure everyone knows and everyone go ask for her this girl knows what she is doing. Thanks girl for your help and everything you done

Amazing team, can't not complain one bit about Nancy and Ivan's help everytime I come in. Always recommended (this store) to friends and family. Narissia just seeing you recently but your help is amazing as well when I pop in for any concerning questions. Recomendo a celienties hispanos, muy buen servicio 👍

Great deal on phones and staff was very helpful

Very great customer service.... The representative whom helped me and my mother was super nice and very fast. And the service for the phone is great it's fast and the deals they have are great.

Nancy is such an incredible sales rep. She was always eager to help me find the right phone and always assist me with any technical difficulties. Forever my favorite store 😊

I’ve been with Cricket for over 10 years. We had 4 phones for $100 and still do.

Helpful staff, so glad I kept Verizon Cricket it a 100xs better than at&t and Verizon

I was there with a friend, that had bought a new phone, and they were changing from one company to a different phone carrier. The customer service was real nice and very professional

Dani and Angel are great workers. Helped me with all my needs. Great customer assistance.

Good deal

Just got my phone set up with Dani ! She was awesome and very nice and also educated me on the benefits of being with cricket !

They're always eager to help and have wonderful customer service. I'll be recommending to all my family and friends 😁