The UPS Store

Good place to book parcels and letter covers to be sent across the country. Efficient services by the staff. Covid19 protocol strictly followed. Masks compulsory. Plenty of car parking and wheel chair access is there to the shop. They ensure quick delivery of the goods booked for delivery. One gets the mail as soon as it is shipped through The UPS sore and the parcel can be traced till it reaches the customer to whom it is sent. If the parcel is not delivered at the given address if people are not available, then the same is delivered to the nearest CVS PHARMACY and a slip indicating the same is given at the original address where it was supposed to be delivered. With that slip one can get the parcel from the nearest CVS PHARMACY.

All related materials required for parcel of the goods is available in the store. Temperature is not checked. Greeting cards are also sold. No restrooms for the public was seen. Social distancing maintained between the customers. Credit cards accepted for payment.

I just dropped off some Amazon packages at this store after two other stores were closed due to weather. The people here are so friendly and helpful. This was the best UPS store I’ve ever been to, and I’ve been to quite a few. It was such an easy, good experience I felt compelled to write them a review. I’ll drive the extra 10 mins to this location from now on.

I use the Westborough store for all my print and shipping needs. I went in today and Arvind showed me some of the reviews that people were leaving here which were ridiculously false. On 01.08.21, I was there at 11am trying to get a big print order completed. One gentleman named Bejoy ( who has incidentally placed a review here which Arvind shared with me today) came around 11.30 am and enquired about his print order that he placed online about 15 mts ago. Arvind informed him that he opted for that order to be ready by 5.30 pm. He wanted his order to be done right then and there. Arvind requested my permission to go ahead and print his order first. Arvind then offered him expedited service at a rush fee of $3.00 to which he agreed to. In his review he is complaining that he was charged additional $3.00 YES, you wanted your order to be printed in rush leaving aside other orders and you agreed to pay the rush fee, then why complain later on. That reveals how you misrepresented the facts.

Similarly people complaining about $10 Notary Fees. Yes he charges $10 per Notary, well if you have an option to get it done cheaper then go ahead and get it done there, why complain about it. His prices are set and firm, you want his service, you got to pay his fees.

I see here people complaining about $3.00 computer usage charges. Well he is offering a service where in you can use his computer and printer to do your job and he charges $3.00 for computer usage. Again his prices are posted. If you do not want to spend that money then go some where else. Why keep grumbling and complaining.

He runs his business on a set principle. Yes he is firm on his prices and any one who wants to avail his services have to pay the fixed prices. I do not understand why people grumble about it.

Yes, if your return packaging needs new packing, you have to do that. It is not his choice, its your sellers conditions. If he follows the rules strictly then off course he is the bad guy.

I have really not met such a humble, knowledgeable and straight forward business man. Off course his straight forwardness does not go well with some people who want to avail services but not pay for it. I always recommend him for all your print and shipping needs.

Me and my spouse were there today to get our home closing documents notarized as the closing is due tomorrow and we had to overnight the documents to my Attorney. Arvind Basil while notarizing the documents saw a big error in the documents how it was prepared by the Attorney. He requested me to check with my Attorney if the documents needed to be amended. At the first instance I was not very convinced with him but when we called our Attorney they admitted that the documents needed to be amended. Closing could not have taken place based on the earlier documents. We are selling our house and buying another on the same day. We would have been in big trouble if Arvind Basil would have not noticed and pointed us out the issue. In fact our Attorney asked us to thank him on his behalf.

We really thank him for his extensive knowledge and for going beyond and above his responsibilities as a Notary to pin point the error. He is one of the most knowledgeable Notary in the area.

My wife, Laure Costa is very happy with the customer service and the Covid-19 safety protocol. your team is attentive to the required shipping requests. It is wonderful that they will look up the cheapest shipping option even if it isn't through UPS ! The package arrived in great condition and at the promised time. Many thanks !

Wonderful. I was home with a broken leg and rib. Anxious about having to get well and go shopping. I'm a walker no car. Then I seen UPS online and also ordered groceries from a different place. But ups brought my medical needs, household orders, they were on time and curious. Don't know how I would have made it without them.

Wonderful experience with notary service. It’s impossible to find witnesses during the pandemic. All the staff here are super friendly and helpful. The notary service is speedy!! They carefully reviewed everything too. Such gratitude!!

I am the owner of a small art business, where I make paintings and then have them printed as posters and other products. I mostly use UPS for their image editing skills to achieve the closest color matching to my original paintings as possible.
I work very closely with the image editor expert there, Joe, who is very competent and understanding of my expectations. Thank you, I really appreciate the quality of the work!

VERY HELPFUL & FRIENDLY Staff! Also> This is the ONLY "CORPORATE" Store to bring Your Amazon Returns to. They are VERY EFFICIENT when doing this!!

Great customer service! It was really busy when I arrived and the gentleman at the counter was able to help me out without a hassle.

UPS IS one the very best for shipping & receiving! Products are always shipped & received on time! Thank you UPS! 😆

Great place to ship your packages!

The new owner is so friendly!

Great Staff, fast and efficient!

Is always falling into place

Great customer service

Yeah I like it

Babylook on time

Friendly people