Metro by T-Mobile

Just bought a new phone today. Sue was my sales person. She was so nice and so helpful, it was such a pleasure! She transferred all my information onto the new phone and saved me lots of time. It was a great experience!

I stopped in here back in January to get a new phone and the lady behind the counter ( I forget her name) was so super nice and friendly and helped me with everything I needed and then my phone broke and I had to come back on Tuesday and get the phone switched over to a new one and the same lady was there and she was able to help me again and she was also able to switch everything over again. She was so helpful and friendly.i will always come to this store just because of the service I received from her.

I ordered a cell phone from Metro online store and they forgot to send the sim card with the phone. Calling online store numerous time and no solution was done. Finally went to the store in Hatfield and the lady in the store is super nice and helpful. I believe her name is Sue and she helped me to call the Metro online to reset the account and activate the phone using eSim trick. If I ever need cellphone service in the future, I will go to this place and ask Sue and Sam for the assistance.

These people are super helpful 5 stars all the way. Thank you very much

Excellent customer service every time I’ve been in the store.

Always have a positive experience with this store, very helpful always get my issues solved.

This is my go-to Metro store.
1-They speak American English.
2-Knowledgeable about products.
3-Courteous and professional.

Staff is awesome! I love coming here.

Super helpful and friendly staff!

very good service and friendly!!

My husband and I stopped here to add my daughter into our plan,Sue was extremely friendly and helpful....this location is so clean with welcoming attitude. Just one problem which is metros,we were told we would qualify for free Amazon prime with our plan but that's not true, our plan is below what's the requirements, so check the fine print otherwise you'll end up activating/changing your entire plan just to get Amazon.

Very good customer service.