The UPS Store

I have dropped off packages multiple times a week for the last 5+ years. For me, it is huge that the owner works with the UPS driver to not leave the store before 5 pm. At a lot of UPS stores there is no consistency as to what time packages are picked up daily. I know if I get there before 5 pm that my package will go out the same day. Thank you for your great work and taking care hundreds (maybe thousands) of my packages over the years!!!

The service at this UPS location is exceptional! The staff facilitated the pickup of (4) laptops on our behalf from the EPA in Blue Ash, in addition to the packing and shipping to Georgia. The packing job was above and beyond, the shipping fast, price quite reasonable. The manager, Gretchen, is an effective communicator and very pleasant to work with. If given the opportunity, we would definitely utilize them again! AAA++++

Great service and experience. I went to this UPS store to mail a large package (2 tennis rackets). The owner wrapped and packaged my items perfectly! I also had a passport photo taken when I was there. She even asked me if the photo looked ok before printing it (which it did) or she said she would have retaken it. The service was excellent and even though they were busy, the owner was very courteous and helpful.

Awesome location! Always takes care of me when the incompetence of the Kenwood store permeates their ability to complete their job duties. Will never make the mistake of going to Kenwood again, only Blue Ash for me. It's cleaner, nicer, and the employees are polite and intelligent!

I've had the pleasure of renting a mail box at the Blue Ash UPS Store for almost a year now. I have encountered the friendliest service from every one I have encountered, even the young man that opened my account who is no longer there. Hamon, and Gretchen are Kind and always curtious professionals. When I went back to NC during the Pandemic for three months 🙃 they made sure I received my mail. They made it happen, and for that I am greatful! Excellent customer Service!

Had a great experience today. No wait very helpful with Amazon returns (especially with Amazon's conflicting instructions of packaging). If i lived closer I would come to this location always.

My daughter and I came in here to get our passport pictures done. Previously we had gone to the Kenwood location and they denied our pictures when we applied. Victor was very careful to make sure all requirements were met when taking our picture. Been in here a few times before where his face has been friendly and helpful. Will continue to come back to this location.

EXCELLENT CUSTOMER SERVICE at 5 minutes before closing we discovered my husband had left his overnight bag with his insulin in it in the wrong car. I called the UPS store to see what could be done to get it shipped to Souix Falls overnight. Hamo agreed to wait 20 minutes until the bag could be brought there after closing time. He went above and beyond to get my husband's bag delivered to him ASAP. It was delivered the next morning at 7:25 am! He even called me the next morning to let me know it was delivered. Hamo was most professional and caring. Prior to this experience they have always offered a warm smile and greeting each time I dropped a package off. I would recommend this UPS store to anyone. They are a great addition to our Blue Ash community. I would give them more than 5 stars if it was possible.

Great service and highly personalized. Owner has a great business ethic and is exceedingly professional. Store is clean and convenient.

Love this store. Love the owners/managers and the employees. ALWAYS polite, helpful, pleasant and capable. They have packed and shipped things for me and have always done a stellar job.

AND the music is always great!!!!

The owners are super nice and went above and beyond the call of duty for my orders! Sometimes things happen and their printer went down and my order wasn't ready on time. HOWEVER, they personally drove my order to my event so I could have my brochures on time! Thank you! Will definitely be back!

We love this UPS store. The owner is always so friendly and helpful. I drive by other UPS stores on the way to his because it's always such a pleasant experience.

Love the people. Love the service. We got a box a year ago and now use this address as the default for most everything that ships to us, e.g. Amazon, wine club shipments, etc. Convenient, easy, worry free. The best!

Hamo does great work. I have had a mail box there for over a year now and he’s always gotten my packages out on time and without issue. Great location if you are an Amazon seller.

I just had the best experience at this location! I was shipping food and I needed it to stay cold so the owner went above and beyond my expectations to make sure my box stayed cold until it was picked up at 5 p.m. Thank you so much for your help! It really made day!

Got my passport picture done a few weeks ago by Victor! Very kind and helpful. Just got it in the mail with no stress. Previously I went to different locations and had been denied. Thank you!

While my sister and I live in different cities in Virginia, Hamo Gharibian has been SUPER helpful to both of us when we needed very fragile items shipped from EBTH in Blue Ash, Ohio. Not only were his packing abilities fabulous, he was very efficient and courteous, keeping us appraised of how much the packing and shipping would cost and offering less expensive, but just as safe, alternatives. I highly recommend him to anyone.

The owner is very friendly & helpful. Both times I've been here he helped me assemble some client material for a presentation & today he helped me with packaging a large shipment. Small businesses need this type of extra service. Highly recommend.

Excellent quality printing backed up by friendly, professional service. We always choose this UPS Store location in Blue Ash as our special "go to" solution whenever we can!

I'm unsure why others may have had bad experiences, but I found Hamo to be a lifesaver. He was kind and professional and helped me out of a serious shipping jam..not once, but TWICE. He didn't point out how he already unnecessarily helped me the day before, he just made it work. Thanks Hamo!! I didn't use UPS prior to this incident, but based on my experience, Hamo (not other UPS stores) has my business.