Walgreens

Visiting the Brattleboro, VT area for Christmas vacation 2022 and my 12 year old son was diagnosed with the flu. Our major worry was his asthmatic/reactive airways which could lead to pneumonia & required Albuterol via nebulizer but we were running low. Unfortunately the urgent care doctor prescribed the wrong dosage and although the pharmacist Marie could not substitute the higher adult dose of Albuterol in stock, Trish was super attentive and kind enough to call me the exact moment the updated prescription came in and filled it 5 minutes afterwards. Above and beyond caring within Trish's power and Jess was kind enough to locate it and quickly have me on my way to help my son with a smile. Lovely team of caring ladies behind the Walgreens' pharmacy counter on 896 Putney Rd. The team displayed true kindness for an out-of-towner in distress! Just ask the team kindly for help and these great professionals will come to your rescue with a smile! Special thanks to Trish, Marie and Jess for providing exceptional VT customer care!

Two nice lady employees help me with price matching my shower chair I picked up for my mom, from the online Walgreens app. I will definitely be back to shop there again.

Best Walgreens ever!!! Awesome staff, very knowledgeable, extremely friendly and with a great sense of humor to boot, you will not be disappointed.

Excellent & friendly customer service at Putney Rd location. I'm often greeted with a smile and a staff person typically asks if they can help.

Love this store.everyone is nice and makes you feel welcome! Always helpful as well

Good rite aid lols

Best pharmacy team ever!! Female front end manager is very very rude and yells at customers, when you ask for her bosses number, she gives you a fake one. Would be five stars if she was no longer employed.

I miss Hotel Pharmacy lol

This is to the Pharmacy at this Walgreens - cannot find anywhere to comment. “Contact us” doesn’t work. Anyway, my husband and I have loved the staff at this Walgreens pharmacy for almost a year. Recently, they hired a new tall young man named Michael. He refused to refill our prescriptions. I have emails saying my stuff is ready and he won’t fill it. My husband stood in line on the phone with his provider saying that it should be ready, and Michael gives attitude and says there’s nothing he can do and walks away. We cannot work without our meds and have missed days because Michael will not refill a prescription that is ready. Extremely disappointed.

2 stars, going ONLY to the main pharmacist & pharmacy techs that have held this pharmacy down since Walgreens bought out the Rite Aide & decimated the resources NECESSARY to effectively run a pharmacy. The lack of care shown by Walgreens management & corporate towards their own Pharmacy staff is atrocious.
Corporate just piles work on the pharmacy staff & does not adequately staff the pharmacy. Corporate cuts hours & closes the store at a whim & has been unable to figure out a solution.
This results in customers not getting their medication as needed, which results in upset customers & the pharmacy staff end up getting disrespected constantly.
So, 2 stars & extreme raises for your PHARMACY staff who have dealt with this since Walgreens got greedy with the money & said F the customers.
Also - Walgreens corporation is actively funding Insurrectionist members of Congress, therefore I can no longer continue to use this pharmacy.
Stuck with it through all this 'transition' - Cutting weekend pharmacy hours, to then cutting pharmacy hours to M-F 10-6 - but, the corporations support of traitors to America is too far.

EVERY SINGLE TIME I have picked up a prescription from this pharmacy I’ve had a bad experience. If you need your medication to be ready on time DONT COME HERE. extremely understaffed and some of the pharmacy techs are unnecessarily hostile. it’s not their fault that the corporation is garbage but they don’t have to take it out on customers. often the line stretches to the front of the store because there’s only one person working. people rely on medication and this pharmacy adds a ridiculous amount of frustration and difficulty to the process. go literally anywhere else.

Pharmacy is kind of rude. Got some cream for dry skin, irritation, it’s winter and happens. It can also be used to treat mites maybe? 2 lady’s working behind the counter, one goes up to the other and whispers something I can’t hear. And walks to the register and says guess we have to start wearing hair nets and both laugh. I don’t like doing negative reviews, I’m all about positivity. But seriously? I don’t know if they’re understaffed and stressed which i totally get and understand. It was Unprofessional in my opinion.

I made an appointment for a Covid booster at 3:00 pm. I arrived and picked up a prescription and paid for it and was told to take a seat for the Covid booster. I waited and waited. I think they forgot about me. At 3:30 I went back to the counter. The young woman asked the pharmacist if she could give me the booster? She could but it would be 30 minutes for the vaccine to come up to room temp. If I had known I was going to have to wait an hour for an appointment, I would have brought something to read. I walked out.

Line was long, I needed to update my insurance in order to get my prescription today (before everyone takes the weekend off). After waiting in the long line for 15 minutes, I was told I cannot update my insurance because of the line.

I called and they did it, in two minutes.

Rude and entitled staff. Pharmacist literally yelling while 8 people are in line.

Weird to have a walgreens where the pharmacy is faster than the cashiers.

FILL YOUR MEDS WEEKS EARLY.. I've consistently fir years been messed around with this pharmacy I've been days..weeks without insulin and other medications that sre detrimental to living a healthy safe life. They run out they take DAYS to fill and dint at all be surprised when you get a text your meds are ready only to go n find out they decided to go home early... and not come back for days.. then you'll be scrambling to the other Walgreens which is closing due to lawsuits... and then uyour insurance has ty get involved smh both Walgreens such I've been there 5 years...weekly meds and STILL they are never prepared or hardly ever they're. I wanna change but so many of us want to and the other Walgreens will be closing in afraid were all gonna flood out the very few pharmacies we have.. if you can hero it.. go ty Walmart...anywhere but Walgreens your likely to die waiting on meds u desperately need to live