AutoZone Auto Parts

I'm not normally an Autozone fan, but this location has converted me. The manager, I believe her name is Lisa, knows what she is doing, both in regards to automotives and customer service. Upon entering the folks here greet you with "Hello, can I help you find anything?" And if you say no, they leave you alone. Anytime I've had an issue with a product they've always been quick to make it right.
Ample parking, safe area, and good amount of products on hand. This has been and will continue to be my goto parts store in town.
Whatever they are paying her isn't enough, Autozone you better go out of your way to keep a manager like that.

The staff was very attentive, very knowledgeable, and very friendly. The help me to quickly find everything I was shopping for and made suggestions along the way. I am currently working on a project and Kate happily looked up all of the parts I asked about, giving me options based on price and availability as well as making suggestions based on past customer feedback. I will definitely be back for all of my parts needs.

Did not have to ask for help. The employee offered right away.

Great experience. Matt D. was super helpful and got me a great deal on a new battery for my truck. He was even nice enough to install it i was in and out in 20 minutes!!! That work ethic will take him far in life and made a new customer for life. Ty

Best auto part experience I’ve ever had thanks to Mason! Walked thru the door and mason said how can I help you. Told him I was looking for wiper blades. I didn’t know the size so he looked it up for me and grabbed the economic option for me off the shelves and had me out of the store in under 5 minutes. Woooooot Mason!!!!

So I had a problem I couldn't solve, went to this store and didn't even have to ask for help. A young man named Matthew (I didn't catch his last name) jumped right in figured out what was wrong and essentially fixed it. The guy was great very smart and outgoing. I will definitely be back to this store. That guy is going places! Maybe you should give him a bonus? Keep him around for a bit. Thank you

Kate is awesome, she's the Parts Manager and she knows her stuff. 👏 Congrats Kate, I mentioned you by name. Only a few people on my reviews get that!

Excellent service! I needed to change a fuse and had no idea how to do it. Michael spent time with me to show me where the fuse goes and actually replaced it for me! Now I can charge my phone again! Thank you, Michael!!!

Walked in with a dead battery on my key, walked out and was able to lock and unlock my doors with my key again from a block away. Great service, great guys.

I had a perplexing problem with the parking lights on my Jeep Wrangler that replacing the bulbs didn't fix. They took the time to look up info on a Jeep forum, then came out to my vehicle and tested the fuses. When that didn't reveal the problem, they swapped fuses, and finally figured it out. Spent about 45 mins on diagnostics, and all it cost me was the price of a fuse! Very, very helpful!

Best auto parts store in Purcellville. 👍. Employees are knowledgeable, friendly and helpful. I never feel intimidated walking in there. And I can usually get any questions I have answered well.

Austin was so helpful last night and looked at my truck with me for 45 min in the freezing cold. Autozone employees are the most helpful, knowledgeable and very friendly. This is why I always go to Autozone instead of advanced autoparts.

Matthew at Autozone provided Outstanding customer service. I walked in and described my problem and within 5 minutes (and going out in the rain) he fixed it!! The total was $3.70. Great place. Go see Matthew.

Great customer service!! They had the part - were fast, helpful & courteous - even helped me *install* it - without waking my sleeping Grandbaby!! Thank you so much, Purcellville AutoZone!!

Great team here. They helped me diagnose and jump my bad battery. Then when I got it to the store, they even installed the new battery for me.

John at AutoZone in purcellville was knowledgeable and efficient. Gave me a new battery and installed it for me. Will definitely come back!

Needed help with a sketchy battery and Matthew L was ON THE JOB!

Knowledgeable, helpful, and friendly. Great guy!

Best employees around

Very helpful and pleasant staff. Best experience I've had at an auto parts store.

Great service, very attentive and helpful staff. Parts I need are ty in stock and ready when I order online.