Verizon

Christian was very nice & respectful! I came in because my phone service wasn’t working and he was very helpful! Was also in and out in a matter of minutes.

Great group of guys . Fast and friendly service. Felt like the Verizon store up North I grew up close to. Great people

Alden was very helpful, works with customers very well. He was polite and informative. My new phone setup went smooth, he answered all my questions,, leaving me with a good experience over all. I highly recommend Russell Cellular and Alden. Thanks

I showed up at 15 minutes before closing, but Dan was quite friendly and extremely helpful. He took care of everything I needed and to my pleasant surprise, I did not feel rushed or get the impression that I was inconveniencing him at all. I would be happy to come back to this location for any future needs I have and would definitely recommend that others do the same.

The manager did an awesome job on my order. I was visiting from Fl but have lived in that area all my life & he had to go through hoops to get me a new phone! Thanks again Isaiah, keep up the great customer service because that’s what really matters to all who enters the door!

I came in this morning as my phone was acting very strange. Within a matter of minutes, Brittany, the Store Manager had me up and running with ease. Before I left, 2 elderly clients came in and wanted to return several devices. Brittany took the time to ask them if there were any problems with the devices leading them to want to return them. The 2 folks simply stated, "We don't use these tablets." Brittany asked if she could help them with any usage challenges to which they declined repeating they just don'tt use them enough. Brittany was more than courteous, patient and professional in assisting the 2 folks. They left happy and satisfied... Thank you, Andy Kemp

The is the most friendly place to go. There very knowledgeable and willing to answer any questions you have there very patient with you. We had at t and switched over to verizon and the manger helped us and he was very helpful and friendly I would highly recommend going here verses the one in Fort o

The lafeyette store just moved next the Walmart in an amazing new store. I went in the other day and Stephanie helped me upgrade my phone. She did a great job and set up my phone for me. She answered all of my questions and told me about some great new products. I can’t wait to go back and get my connected car device

They have moved next to Walmart. I went in with a problem that other Verizon folks at another location could not fix after 2hours working with people on phone and computer and said sorry we can't help. Young lady at Verizon in Lafayette solved the problem and helped me get things back in order on my phone. First Class service all the way. Highly recommended.

My wife and I spent some time at this location with caroline. This lady was full of information and very laid back. Very best experience I have ever had at cell phone store. We love our new phones and will be going to see caroline from now on.

Dan Fairish is a very valuable employee, He actually understands what customer service is. He has gone way above and beyond anything I could have expected . Thank you for putting employees in place that actually care about the customer.

I went to other Verizon stores and none of them were as helpful as Chad! Dealing with my Verizon account was a tedious and LONG process but he made it as painless as possible!

Our visit was great!!! We purchased our phones from Russell Verizon and they got our info. transferred very quick and we were on way! Merry Christmas!!!

I really enjoy Russell Cellular, it is a blessing to LaFayette. I have never been in there where the workers are not very pleasant and feels like a long time friend. Hope they never change.

Love the home town feel of this Verizon store! Both reps are very friendly and willing to help with your needs. I would highly recommend this store to all my family and friends.

Amazing service and a wonderful staff. Dan and Stephanie to really good care of me I'll be back here next time I need a phone no doubt

Excellent customer service and she helped me when no one else would our store was the third one I visited today

Great service! Went in for questions with my phone but ended up upgrading and Brittany made it such an ease! Highly recommended.

When I got there I was a wreck , didn't know how to transfer my phone , Chad was very calm and knew exactly what to do. Had a lot of good information on how to use the phone was a great experience.

Great Customer service. They were very helpful and professional. If you are in the market for a new phone, then go check them out, and ask for Brittany.